Warehouse Manager

Job Description

Job Description

Krosswood Doors is at a strategic inflection point. We are a $30M omni-channel building materials manufacturer (HomeDepot.com, Krosswood.com) scaling rapidly toward $50M+ . To handle this volume, we must transform our Tucson facility from a "scrappy startup" environment to a world-class, scalable industrial operation.

As our Warehouse Manager , you will be the linchpin of this transformation. Our logistics hub currently handles over $11M in freight annually , moving containers of raw materials and shipping complex, heavy finished goods via LTL.

We need a leader who can execute the basics flawlessly—receiving, put-away, and shipping—while simultaneously implementing Lean Warehousing principles to professionalize the facility for our next stage of growth.

The Mission: Fix the Foundation & Build for Scale:

• Inventory Velocity & Integrity: You will eliminate the backlog. Your mandate is to ensure all inbound freight is received, audited, and physically put away in its correct location within 24 hours. You will implement a daily Cycle Count routine to ensure 99.5%+ inventory accuracy.
• Damage Reduction (The "Zero Defect" Mindset): Doors are fragile. You will develop standard work for pallet building and LTL loading, treating damage claims as a process failure that must be root-caused and fixed.
• 6S Implementation: Transform the physical environment. You will lead the Warehouse through a 6S reset (Sort, Set in Order, Shine, Standardize, Sustain, Safety).
• Visual Management: You will implement visual controls (floor markings, signage, status boards) so that the flow of goods is obvious to anyone walking the floor.

Key Responsibilities:

• Floor Supervision: Spend 80% of your time on the floor. Monitor forklift speeds, turning behaviors, and stacking techniques to ensure safety and product integrity.
• Start-of-Shift Stand-ups: Set the tone every morning. Lead a daily huddle to review safety, yesterday’s errors, and today’s volume targets.
• Housekeeping: Enforce a "Clean as you Go" policy. You understand that a messy dock leads to lost product and safety hazards.
• Process Builder: You are comfortable writing a "How-To" guide for receiving a container or loading a truck and training the team until they get it right.
• Metrics Management: Track and report weekly on the "Vital Few" KPIs:
  • Inventory Accuracy.
  • Put-Away Timeliness (Dock-to-Stock time).
  • Shipping Accuracy.
  • Damage/Shrinkage %.

Who You Are:

• The "Player-Coach": You lead from the front. You are willing to hop on a forklift to show a new hire exactly how to place a pallet without damaging the goods.
• The 6S Champion: You hate clutter. You understand that a disorganized warehouse is an unsafe and unprofitable one.
• The Disciplinarian: You hold people accountable. If a process isn't followed, you step in to correct it immediately, but you do it with respect and a teaching mindset.
• The Logistics Pro: You are experienced with heavy/bulky freight (not just small parcels). You understand the physics of loading trucks safely.

Qualifications:

• Experience: 5+ years of Warehouse Management experience, preferably in building materials, furniture, or industrial distribution.
• Methodology: Practical experience applying 6S or Lean concepts to organize a chaotic environment.
• Technical: Proficient in WMS (Warehouse Management Systems) and Excel.
• Language: Bilingual (English/Spanish) is highly preferred to effectively train and lead our Tucson workforce.

Why Krosswood?

• Impact: You won't be a cog in a wheel. You will be the architect of our logistics capability.
• Growth: This is a clear pathway to operational leadership in a private-equity-backed growth environment.
• Culture: We are builders. We value direct communication, accountability, and getting the job done right.

Benefits:

• Health, dental, vision and other supplemental insurances.
• Paid Time Off.
• Paid Holidays.
• 401k Plan.