Registered Nurse (RN) Neurology Clinic - Call Center - 4/10s

Registered Nurse Call Center

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States. The largest of the four Duke Health hospitals with 1062 patient beds, it features comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more.

Duke Nursing Highlights:

• Duke University Health System is designated as a Magnet organization
• Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses.
• Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
• Duke University Health System has 6000 + registered nurses
• Quality of Life: Living in the Triangle!
• Relocation Assistance (based on eligibility)

Duke's Offsite Morreene Road Neurology Clinic seeks to hire a Registered Nurse for their Call Center who will embrace our mission of Advancing Health Together.

Department Summary:

The Neuro Clinic - Patient population includes a variety of different neurological disorders, including Headache, ALS, Parkinson's disease, Huntington's disease, movement disorders, and memory disorders such as Alzheimer's. The clinic includes Physical and Occupational Therapists specialized in the treatment of patients with Neurological and Pain Disorders, as well as specialty Psychiatrists and Psychologists.

Work Hours & Shifts:

1.0 FTE with hours 8am - 6:30pm.

No weekends or Holidays

Parking and address:

32 Morreene Rd, Durham, NC 27705

Parking is free and available!

Job Duties:

• Plan and provide professional nursing care for patients in accordance with the scope of the RN as defined by the North Carolina Board of Nursing
• Perform other related duties incidental to the work described herein.
• Assist other nursing personnel in the delivery of nursing care and act
• Assist in the development and implementation of general policies and responses.
• Provide direction and guidance in the proper use, care and control of as assigned with physician orders and established policies and procedures to include collecting and analyzing patient data, developing and implementing nursing care plans, establishing interpersonal relationships with patients, evaluating nursing care given and communicating to proper personnel relevant facts about patients, action taken and patient as team leader or charge nurse for a group of patients or an entire unit material resources; appraise quality and effectiveness of material and equipment and report results to head nurse; maintain standards of cleanliness in assigned areas.
• Observe activities of nursing staff and make recommendations to nursing management for improvement in the quality and effectiveness of nursing care given procedures designed to effect efficiency of operations.

Required Qualifications at this Level.

Experience

• No experience required.
• CN Is are eligible for promotion to CN II by meeting criteria set forth by the DUHS Vizient Nurse Residency Program within 12 months of hire. Promotions can occur at 12 months of hire, but no later than 18 months of hire.

Education, Degrees, Licensure, and/or Certification

• Graduation from an accredited Bachelor's Degree in Nursing (or higher), Associate's Degree in Nursing or Nursing Diploma program is required.
• All registered nurses without a Bachelor's degree in Nursing (or higher) will be required to enroll in an appropriate BSN program within two years of their start date and to complete the program within five years of their start date.
• Nurses hired at Duke Health with a valid compact license are required to obtain their North Carolina nursing license within 90 days of their start date.
• BLS required.

Knowledge, Skills, and Abilities

• Knowledge of scope of the registered nurse, licensed practical nurse and NCA
• Knowledge of and appropriate application of the nursing process
• Knowledge of professional theory, practice, and procedure
• Ability to assess nursing needs of acute and chronically ill patients and their families.
• Ability to independently seek out resources and work collaboratively.
• Ability to establish and maintain effective working relationships.
• Ability to communicate clearly with patients, families, visitors, healthcare team, physicians, administrators, leadership and others.
• Ability to teach patients and families in accordance with the nursing plan of care.
• Ability to use sensory and cognitive functions to process and prioritize information, treatment, and follow-up.
• Ability to document and communicate pertinent information using computer and/or paper documentation tools Ability to use fine motor skills.
• Competent in BLS and/or other specialized life support requirements designated by work area or organization.
• Ability to record activities, document assessments, plan of care, interventions, evaluation and re-evaluation of patient status.
• Ability to use computer and learn new software programs.
• Ability to navigate the entity to provide clinical care for patients.
• Ability to withstand prolonged standing and walking.
• Ability to remain focused and organized.
• Working knowledge of procedures and techniques involved in administering routine and special treatments to patients.
• Working knowledge of infection control procedures and safety precautions
• Working knowledge and completion of appropriate JCAHO and other regulatory requirements
• Pre-employment Physical Capacity Testing Required

Distinguishing Characteristics of this Level

• N/A

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideasan exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions:

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.