Retail Sales Associate - 2142

Overview Full-Time Retail Sales Associate to join our Team! $10.00 to $14.00 per hour We offer an easily achievable commission structure that pays you for every transaction you process. Our retail sales associates can earn up to 8% on transactions, which could average an additional $1.75 per hour on top of your hourly rate. Perks and Benefits Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required). The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays. Earned Wage Access program available to all employees on the second day of employment (withdraw up to 50% of wages earned up to seven times per payroll cycle). Ability to earn unlimited commission above your hourly base rate. Vacation: one week of paid vacation after six months; additional weeks after one year; up to 40 hours after year one; 120 hours after five years (adjusted per state/local requirements). Sick/Personal time: 8 hours after six months; 16 hours each anniversary thereafter (years 2-5); 24 hours after five years (adjusted per state/local requirements). Employee discounts from day one of active employment. Tuition Reimbursement with FirstCash Education (up to $2,000 per year) for full-time employees who meet program requirements. Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks. Auto-enrollment in the FirstCash 401k program after six months of employment. Access to the FirstCash Pet Insurance program. Position Summary We are seeking entry-level, full-time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire store staff to ensure customer service on both lending and retail sides of the business. The role greets, engages, and assists customers to process sales, loans, and other transactions, and handles customer inquiries and problem resolution. Associates will work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations) and more. The Full-Time Pawnbroker / Retail Sales Associate offers an hourly wage, plus commission based on productivity. Actual pay will be based on location, qualifications, and experience. Responsibilities Greets and interacts with customers to develop rapport and provide appropriate financial solutions. Performs non-management open/close procedures. Keeps the sales floor clean, stocked, and maintains merchandise displays. Performs sales and loan transactions in accordance with policies, procedures, and regulatory requirements. Handles cash and negotiable items per policies and requirements. Answers incoming calls per company standards. Effectively communicates the legal aspects of pawn and buy transactions to customers. Communicates with coworkers and managers respectfully and effectively. Collaborates with all employees to create a positive customer experience. Completes assigned training successfully. Other related duties, as assigned. Minimum Requirements & Qualifications Must be willing and able to lift/carry up to 50 pounds. Must be willing and able to stand, walk, and perform duties for extended periods as required by law. Ability to work with firearms and become firearms certified. Ability to work at exterior locations or retrieve products stored in exterior storage areas when needed. Minimum Age: 18 years old. High School Diploma, GED, or equivalent experience. Strong desire to serve customers and be team-oriented; ability to multi-task in a fast-paced environment. Ability to perform basic math calculations proficiently. Cash handling experience is preferred. Ability to work at multiple locations as business needs dictate. Must have a flexible retail schedule, including weekends and holidays. Computer literacy and ability to operate POS systems and common office machines. Bilingual applicants are encouraged to apply. Commission Plan Information The employee commission incentive plan is proprietary to FirstCash. Pawnbrokers have the potential to earn 2-8% commission based on gross profit from personal performance. More details are provided during the interview process. Note: This description is not all-inclusive. Management may assign/reassign duties at any time. Duties may change due to reasonable accommodation or other reasons. Should you be offered and accept a position, the company requires all employees to agree to a binding arbitration agreement to resolve disputes. Payrates will not be below any applicable local minimum wage requirements. Earned Wage Access is a service provided by NetSpend; signup to this program is required; restrictions and fees apply. FirstCash 401K program is available to all employees 21 years of age or older. Maximum base payrate is derived from the applicant’s previous experience and skill sets applicable to the position. Equal Opportunity Employer FirstCash Holdings, Inc. is an Equal Opportunity Employer. It is the policy of FirstCash to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other characteristic protected by law. Reasonable accommodations will be provided to qualified individuals with disabilities. #J-18808-Ljbffr Cash America Pawn