Deal Desk Analyst - INDIA

Job Description

DFIN is seeking a detail-oriented Deal Desk Support Analyst to provide operational support to our global sales team. This role ensures that quotes, pricing structures, and deal configurations are accurately created and aligned with established commercial policies and thresholds. The analyst will work closely with sales reps to prepare quotes, validate terms, and support approval workflows within a clear, prescriptive operational framework.

This is a high-volume, process-driven role that requires accuracy, responsiveness, and strong adherence to governance and documentation standards.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:

Skills and Requirements

• 3-5 years experience as a deal desk support analyst

• Salesforce CRM

• Dealing with reps: having the ability to pushback

• Experience in sales support, order operations, revenue operations, deal desk, or related quoting functions (preferably within SaaS or subscription-based environments).

• Familiarity with CRM and CPQ systems such as Salesforce, Zuora, NetSuite CPQ, or similar platforms.

• Strong attention to detail and a disciplined, process-driven work style.

• Proficiency with Excel

• Ability to collaborate with sales, RevOps, and customer success teams.

• Strong English communication skills (written and verbal). Timely support and communication aligned with US time zone working hours. • Understanding of SaaS pricing constructs (subscription, usage-based, tiered).

• Experience supporting U.S. or EMEA sales organizations from an offshore location.

• Exposure to discount governance, approval workflows, and commercial policy enforcement.

• Zuora CPQ experience