NY Customer Service Supervisor: Call Center & Billing

Veolia North America is seeking a Supervisor of Customer Service in New York to oversee call center, collections, billing, revenue integrity and backoffice/field work for the New York Municipal Water Division. The role includes directing daily operations, monitoring metrics, and ensuring timely, professional service for approximately 127,000 customers. The incumbent will supervise staff, coordinate with regional teams, and drive improvements in customer satisfaction and regulatory compliance #J-18808-Ljbffr Veolia | North America