Temporary Staff- HR Operations Coordinator

Temporary Staff- HR Operations Coordinator Wakefield, MA, United States (Hybrid) Job Description Pay Rate: $28.00- $30/hr. Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information. HR Operations Coordinator – Temporary The HR Operations Coordinator provides administrative and operational support across the HR department, helping keep employee processes, records, and day-to-day HR work running smoothly. The ideal candidate is detail-oriented, highly organized, and comfortable managing operational work that requires both administrative coordination and careful review of HR records and reconciliation activities. This is a 12-week temporary-to-permanent position . This role is hybrid, with an in-office schedule of three days per week in Wakefield with travel to Brockton once a week. Key Responsibilities: Coordinate end‑to‑end new hire preboarding activities from offer acceptance through Day 1 to ensure employees are fully prepared for their start date. This includes communicating with new hires and managers, ordering badges and technology, initiating and tracking I‑9 and E‑Verify completion, creating and maintaining electronic employee files, and updating preboarding trackers. Partner closely with Talent Acquisition, HR Business Partners, and Technology to ensure a smooth and timely transition into the organization. Facilitating Employee Offboarding Facilitate employee separations by coordinating communications with employees, managers, HR Business Partners, and Technology. Responsibilities include scheduling exit interviews, managing equipment return logistics, responding to unemployment claims, maintaining termination documentation, and ensuring all offboarding tasks are completed accurately and on time. Support consistent execution of offboarding processes to meet compliance, documentation, and employee experience expectations. Records Management Maintain accurate and up‑to‑date employee records in accordance with record‑keeping and confidentiality requirements. This includes creating and maintaining employee files, uploading documentation, tracking employee warnings, responding to requests for employee files, and supporting regular audits of HR records to ensure completeness and accuracy. Shared Services Intake & Front‑Line HR Support Serve as a frontline point of contact for HR Operations by managing the team’s centralized email inbox and calendar and responding to calls received through the HR Hotline. Triage incoming requests, provide accurate information on standard HR processes, and route inquiries to the appropriate HR partners when needed. Track and follow up on requests to ensure timely resolution and consistent employee experience. Administrative & Operational Support Provide day‑to‑day administrative support to the HR Operations team, including coordinating meeting logistics, preparing materials, ordering office supplies, processing invoices, and supporting operational reporting and trackers. Contribute to the overall efficiency and organization of the HR Operations function by supporting routine workflows and identifying opportunities to streamline administrative processes. Qualifications Experience: High school diploma required 3–5 years of administrative experience, preferably Human Resources Experience working in an HR Shared Service environment highly preferred Skills/Knowledge: Must be able to handle sensitive information with the highest level of confidentiality Ability to manage high-volume, detailed orientated tasks Deep expertise using Microsoft Suites (Outlook, Excel, and PowerPoint) Experienced with V-look up and pivot tables preferred. Effective problem‑solving skills with a strong sense of urgency. Follow‑up, follow‑through, and timely resolution skills. Experience working with HRIS systems (Oracle, Workday, or similar platforms) About Us At Eastern Bank, we pride ourselves on supporting our employees by offering tremendous opportunity for individual growth. As an inclusive company, we work to ensure that our valued employees are treated fairly, recognized for their individuality, and encouraged to reach their fullest potential. These values have earned us a reputation as a great place to work and provide a strong reason why you should consider a career with us. We are proud to offer comprehensive compensation plans and a benefits program called Total Rewards that includes medical, dental, vision, life and disability insurance, retirement, vacation and tuition reimbursement. Eastern Bank is an equal opportunity employer. All job applicants will be considered for employment without regard to race, color, religious creed, national origin, sex, sexual orientation, gender identity, genetic information, military service, age, ancestry, or disability. At Eastern Bank, we are dedicated to building a diverse, equitable, inclusive and authentic workplace. If you’re excited about this role but your experience doesn’t fully align with every qualification, we still encourage you to apply! You may be just the right candidate for this position or others across the company. Our Recruitment team is waiting to chat with YOU. Job Info Job Identification 4180 Job Category Human Resources Posting Date 07/06/2026, 02:20 PM Degree Level High School Graduate Job Schedule Full time Locations 770 Oak Street Ext, Brockton, MA, 02301, US (Hybrid) #J-18808-Ljbffr Eastern Bank