Network Systems Specialist

Network Systems SpecialistThe Network Systems Specialist is a classification assigned to the Infrastructure Division of the Technology Services Department. Incumbents in this classification perform and direct the analysis, design, creation, monitoring, administration, troubleshooting and enhancement of the City's Local and Wide Area networks, and other network-related hardware and software products.The ideal candidate is a technically proficient and detail-oriented network professional with demonstrated experience supporting complex local and wide-area network environments. This individual is skilled in the installation, configuration, and maintenance of network hardware, operating systems, and related systems, and is capable of effectively analyzing and resolving performance and connectivity issues.They communicate clearly, deliver excellent customer service, and produce accurate documentation. The ideal candidate is highly organized, consistently meets established deadlines, and works effectively both independently and as part of a collaborative team. They are also capable of managing projects from planning through completion, including oversight of budgets and coordination with vendors, to ensure timely and successful outcomes. A strong commitment to maintaining secure, reliable systems and staying current with evolving technologies is essential.Essential DutiesDuties may include but are not limited to the following:Administers the development, maintenance and operation of the City's Local and Wide Area networks including network connectivity to all City Departments and the Internet.Designs, installs, configures and maintains the City's network facilities consisting of switches, wireless bridges, routers, firewalls, and various cabling schemes for a secure, efficient and cost effective communications between computer devices in local and remote locations.Installs and maintains effective network database and hardware system backup and recovery procedures.Configures and operates network management hardware and software systems, establishing and maintaining all network hardware and network operating systems inventory, and such other information as equipment addresses and routing schemes, access rights, directory structures and security attributes.Analyzes network activity and performs traffic studies using network management software and protocol analyzer, tuning hardware and software systems or re-routing communications to improve performance.Confers with departments to determine microcomputer, networking and connectivity requirements; conducts feasibility studies and prepares report of time estimates, personnel requirements and progress reports on assigned projects.Administers security for remote and web access to City's network and computer resources.Administers automated deployment of software and updates over the network.Configures and maintains anti-virus software on network servers and desktop workstations.Prepares and completes systems documentation prior to releasing for operation.Performs other related duties as assigned.Core CompetenciesKnowledge of:Installation, maintenance and operations of local and wide area network hardware and software systems applied to server and microcomputer environments using a 10gig Base topology running in a multi-protocol environment using TCP/IP, on fiber and Ethernet backbones.Office Automation Software, i.e. Microsoft Office Suite of Products, including Adobe, Visio, Project.Installation, maintenance and repair of server and microcomputer hardware, software and peripheral devices.Network services including DNS, VPN's, DHCP, and to:Administer a geographically dispersed local and wide area networks of servers, workstations and various microcomputers.Install, diagnose and repair network hardware, software and peripheral equipment.Work independently.Meet established deadlines.Work as a member of a group or, where appropriate, lead a team on projects.Set priorities and organize work.Provide excellent customer service.Communicate effectively orally and in writing in dealing with users and managers.Establish and maintain effective working relations with others.Adapt, learn, update, and apply new networking and computer hardware and software systems skills needed in a continuously changing technical working environment.Minimum QualificationsAny combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Experience: Four (4) years of experience in network systems with two (2) years of recent experience in the management, administration, analysis and support of Local and Wide Area networks, microcomputer hardware and software and office automation software. NOC experience desirable. Education: Equivalent to a Bachelor's degree from an accredited college or university with major course work in a discipline related to computer science, computer information systems, quantitative analysis or systems analysis. Experience in other technology processing related fields may be substituted for the required education on a year for year basis. License: Possess a Cisco Certified Network Professional (CCNP) or Cisco Certified Network Associate (CCNA). Possess and maintain a valid California Class C Driver's License.Supplemental InformationBenefits and rewards:TelecommutingVacation - 80 hours minimum15.5 Paid HolidaysGenerous employer contribution for Health, Dental and Vision coverageCalPERS Defined Benefit Retirement Plan (2.5% at 55 for Classic CalPERS members | 2.0% at 62 for New CalPERS members | 3.0% at 50 for Classic Safety members | 2.7% at 57 for New Safety Members) - No Social Security participation.Life and Disability Insurance and Paid LeaveFlexible Spending AccountsTuition ReimbursementHealth and Wellness ReimbursementProfessional Development Reimbursement457 Deferred Compensation Plan (employee paid)Selection Procedure:Apply - submit a completed City of Hayward job application, license, and responses to the Supplemental Questionnaire, which fully describe the nature of their professional experience and qualifications. Application Review - A. Minimum qualifications B. Completion of the supplemental questionnaire. The rating of the supplemental questions may determine application status and/or rank on the eligible list. Applications submitted without all required materials will not be considered. The examination process will result in a ranked eligible register of candidates for hiring consideration by the department derived from any of the exam processes mentioned above. Department Interviews - Actual hire depends on success in the departmental selection process. Candidates under final consideration for employment with the City should expect to undergo an employment background/reference check that may include, but is not limited to: employment history verification, medical evaluation, confirmation of educational credentials and degrees, licenses including driver's license, registrations, certificates, and other credentials as part of the appointment process. Some positions, depending on the nature of the work, also require a credit check and a review of Summary Criminal History obtained from the State Department of Justice through Live Scan Fingerprinting. Applicants will be notified electronically via Government Jobs as to their status in the selection process. It is the responsibility of the applicant to ensure they can receive email notice from Neogov/Government Jobs and the City of Hayward. The City of Hayward reserves the right to modify the selection process as necessary to conform to administrative or business necessity.Applications Candidates are encouraged to apply online at under the Current Vacancies tab or at Office hours are Monday through Friday, 8 a.m. to 5 p.m. at Hayward City Hall located at 777 B Street, Hayward, CA 94541 or via phone View phone number on click.appcast.io. Apply prior to the closing time of the job announcement and allow at least one (1) hour to submit your application if you are a new user to the system. Our on-line application system is provided by Government Jobs. If you have problems while applying online, please contact the Government Jobs Help Desk at View phone number on click.appcast.io. The City of Hayward is an Equal Opportunity Employer & A Certified Age Friendly Employer Learn more about the mission of the Age Friendly Institute here City of Hayward