EVENT STAFF - PART-TIME

Event Series Position

This is the first of four levels in the Event Series. Event Series positions are a variety of job functions essential to the successful operation of an event. Responsibilities include providing assistance to clients and patrons of the facilities before, during, and after events, scanning admission tickets, directing patrons to various locations within the facility, and assists building management with ensuring a safe and secure environment for patrons.

Examples of Duties

• Meets and/or exceeds the expectations of all guests during an event.
• Greets patrons with a smile and maintains a pleasant attitude while on duty.
• Take tickets or count patrons as they enter the building; Monitors doors to prevent persons without tickets from entering facilities.
• Assists patrons in finding their seats; Provides directions to various areas of the facilities.
• Prepares concessions and replenishes stands as needed.
• Assists custodians with large scale trash pick-ups after each event.
• Communicates housekeeping and potential hazards to operations staff.
• Maintains a pleasant attitude while on duty.
• Participates in training sessions conducted by company.
• Monitors and controls crowds as necessary.
• Ability to work a varied schedule based on the event calendar.

SUPERVISORY RESPONSIBILITIES This position does not require any supervisory responsibilities.

Requirements

EDUCATION AND EXPERIENCE Currently enrolled in an educational program pursuing a High School diploma or equivalent (G.E.D.) LICENSING REQUIREMENTS Valid Driver's License or Identification as per State law or requirement KNOWLEDGE Speak and understand English; Read and interpret documents such as instructions, policies and procedures; Deal effectively and courteously with the general public; Must be familiar with evacuation procedures and patron safety.

SKILLS Use computers and related software applications; Adapt to guest needs/requests; Remain at assigned position until relieved or dismissed; Communicate effectively and consistently with Burton staff; Follow direction from supervision; Think quickly and rationally in times of emergency, and assist patrons to emergency exits in case of evacuation; Consistently exhibits courteous, respectful, non-defensive and appropriate communications and presents information in a concise and understandable format; Works cooperatively with others, and contributes to a positive work environment.

Supplemental Information

PHYSICAL REQUIREMENTS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is required to stand for extended periods of time. The employee frequently is required to stand; walk; sit; and use hands to finger, handle, or feel The employee must regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 50 pounds. Physical strength required to perform assigned tasks. Also must be able to climb up and down stairs and stand for extended periods of time.

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to work outdoors and may be exposed to moving mechanical parts and risk of electrical shock. The noise level in the work environment is usually moderate.

UNIFORM (Only if applicable to position.) NOTE The above job description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department.