Counter Staff

Hi-Rise Bread Co. Counter Staff

Counter Staff are responsible for successfully facilitating all aspects of the customer experience. They work 3-5 shifts per week (22-38 hours) while maintaining standards for customer service, accuracy, speed, cleanliness, teamwork, and general work ethic. Job responsibilities include but are not limited to:

CUSTOMER INTERFACE + ORDER MANAGEMENT

• Exhibit exemplary customer service in person and over the phone from order placement through pickup
• Fluency with our menus and point-of-sale system to allow for smooth and efficient transactions
• Knowledge across all product categories to sufficiently answer customer questions, supported by a thoughtful personal experience with products
• Ability to work as a shift's primary barista (training provided)

OPENING, CLOSING + SIDE WORK

• Ability to perform both pre-opening and post-closing tasks
• Setup and breakdown of product displays, outdoor dining equipment, etc.
• Cleaning, restocking, and side work

FARMERS' MARKETS (May-November)

• Ability to perform all aspects of a farmers' market shift, including market packing and preparation, market setup, customer interface, order processing, and market breakdown

Some experience – preferably in a front-of-house role at a café or restaurant – in a food service environment is required. Seasonal workers may be good candidates for the role depending on experience, skill level, and the ability to demonstrate product knowledge. Counter Staff receive a competitive base salary and excellent tips. Opportunities for advancement and additional responsibility are available in a variety of capacities. Benefits include shift meals/beverages, employee discounts, and employer-subsidized health insurance.