Lead Social Worker, Primary Care

Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high-quality, low-cost, innovative community-based ambulatory care. This work stems from Mass General Brigham's unified system strategy to bring healthcare closer to patients while lowering total healthcare costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally and at physical locations throughout Massachusetts, New Hampshire, and Maine. We share a commitment to delivering a coordinated and comprehensive patient experience across all care settings.
Job Opportunity
Mass General Brigham Medical Group is seeking an experienced and highly independent Lead Clinical Social Worker to provide virtual support across our primary care practices throughout Massachusetts, New Hampshire, and Maine.
This unique float role serves as a critical resource to support practice coverage during leaves of absence, vacations, staffing transitions, and periods of increased patient volume. Working entirely remotely, the Lead Clinical Social Worker Float will provide direct patient care, collaborate with interdisciplinary teams, and proactively identify areas where social work support is needed.
The ideal candidate is a self-starter who thrives in a dynamic environment, can quickly adapt to different practice settings, and is comfortable working independently while supporting patients and care teams virtually.
Schedule
* Full-time, Monday through Friday from 8:30am-5:00om
* Fully remote/virtual position
* No travel required
Key Responsibilities
Responsibilities include, but are not limited to:
* Provide comprehensive virtual social work services to patients within family medicine and internal medicine practices across the Medical Group.
* Conduct psychosocial assessments and develop appropriate intervention and care plans.
* Support patients and families by connecting them with community resources, behavioral health services, and other support programs.
* Provide coverage for social work staff during leaves of absence, vacations, staffing gaps, and other operational needs.
* Collaborate with physicians, advanced practice providers, nurses, care coordinators, and other interdisciplinary team members to ensure coordinated patient care.
* Independently manage patient caseloads and prioritize work in a fast-paced, virtual environment.
* Proactively identify areas of high patient volume and emerging team needs, stepping in to provide support with minimal direction.
* Serve as a clinical resource and support partner to care teams across multiple practices.
* Maintain timely and accurate documentation in accordance with organizational, state, and federal requirements.
* Participate in quality improvement initiatives and contribute to the ongoing development of social work services within the Medical Group.
Why Join Us?
Fully Remote Role - Deliver meaningful patient care while working virtually from home.
Diverse Clinical Experience - Support multiple primary care practices across Massachusetts, New Hampshire, and Maine.
Independent & Impactful Work - Play a critical role in maintaining continuity of care during staffing transitions and periods of increased patient need.
Collaborative Environment - Partner with multidisciplinary care teams dedicated to providing exceptional patient-centered care.
Professional Growth - Expand your expertise across a broad range of patient populations and practice settings within one of the nation's leading healthcare systems.

Who We're Looking For

Master's Degree in Social Work (MSW) or Mental Health.
LICSW or LMHC licensure in Massachusetts.
Minimum 5 years of experience in a clinical or healthcare setting, with supervisory experience preferred.
Strong knowledge of therapeutic interventions, crisis assessment, and case management.
Excellent interpersonal, leadership, and communication skills.
Ability to work independently and collaboratively in a fast-paced environment.

Why This Role Matters

At Mass General Brigham Medical Group, we are dedicated to delivering exceptional, community-based healthcare while reducing barriers to care. As a Lead Social Worker, you will play a critical role in shaping the future of social work services, mentoring staff, and ensuring patients receive the highest level of support.

Join us and make a lasting impact-one patient, one family, and one team member at a time

Mass General Brigham Medical Group, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.