Credit Administrator
Mamiye Brothers
Job Description
JOB DESCRIPTION:
\nWork within the company guidelines to ensure proper documentation is received, and steps are taken to properly structure new accounts in Simparel.
\nMaintain profiles and updates relative to existing accounts in system.
\nSubmit orders, initiate searches, and monitor activity with our factor to ensure timely credit approval of orders.
\nDirect communication with Specialty Store customers, Customer Service Department, and Sales Representative relative to credit and A/R matters.
\nProcessing and reconciliation of credit card transactions, as well as provide assistance in resolving credit card disputes.
\nInitiate prepayment requests / and past-due letters, when applicable
\nAssist manager of department in research to resolve chargeback issues.
\nProvide support in conducting business with Global customers.
\nProvide administrative support for Manager.
\nSpecial Projects upon Request
\n \nQUALIFICATONS:
\nCandidate must possess strong customer service and diplomatic skills.
\nExperience in Excel and Word are required.
\nSimparel experience and an understanding of order processing is a significant plus.
\nMinimum of 2 years experience in a Credit / Accounts Receivable Dept. or Customer Service environment.
\nStrong verbal and written communication skills are a must.
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