Senior Help Desk Technician (Tier II) - 24x7 Remote Support
Aretec Inc
Aretec, Inc. is looking for a Help Desk Specialist II (Tier 2 – Advanced Support) to provide technical assistance to Customs and Border Protection’s Technology Service Desk. The role involves troubleshooting complex technical issues, with a strong focus on remote support for various systems including Windows and mobile devices. The ideal candidate should have at least 2 years of experience and be ready for rotating shifts, including nights and weekends. The position offers primarily remote work, provided the candidate resides near one of the specified locations. #J-18808-Ljbffr
- ...Senior Help Desk Technician II Employment Type: Full Time CGS seeks a Senior Help Desk Technician... ...of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior... .../troubleshooting/support Remote User setup/support/troubleshooting...Remote workSeniorFull timeFor contractorsWork at officeFlexible hours
- ...Job Description Job Description Support Technician II (Tier 2) Bakersfield, CA We’re growing and... ...Proven experience in a desktop support or help desk Tier 2 role • Strong... ...troubleshooting • Familiarity with remote support tools and common office...Remote workWork at office
- ...While we’re not actively hiring for a Tier II Deskside Support Technician at this moment, we’re always excited... ...Are you detailed oriented? Like to help solve complex technical issues? If so... ...resolution for off-site computers through remote desktop connection and/or travel to...Remote workFull timeWork at officeLocal areaMonday to FridayShift workWeekend work
- ...Overview The Tier 2 Technician is a critical role within our... ...advanced technical support and troubleshooting services... ...patch management, and remote troubleshooting.... ...Mentoring Tier I and Tier II technicians and... ...Escalation of tickets to a Senior Engineer after the initial...Remote workFull timeWork at office
- ...not offer a relocation program. Support Desk Tier II IT Technician About the Role We are seeking a... ...Tier 2 service tickets and provide remote support for a wide range of client environments... ...What You Bring ~4+ years of help desk or technical support experience...Remote workCasual workWork at officeLocal areaRelocation
- ...recognition and appreciation programs. Tier II Support Technician Location: Alexandria, VA (Onsite)... ...provided by phone, walk-in requests, remote assistance, and onsite visits to... ...findings and resolutions. Service Desk Operations Log in to the ACD system...Remote workFor contractorsLocal areaShift work
- ...Description Job Description As a Tier II Help Desk / Systems Administrator, you... ...provide advanced technical support to enterprise users by... ...support users worldwide through remote support technologies while mentoring junior technicians and helping maintain operational...Remote workFull timeWorldwideMonday to FridayShift work
- ...Job Description Job Description Help Desk Specialist II Task 3: TSD Advanced Support (Tier II) Ashburn, VA / Orlando, FL / San Antonio, TX - Primarily remote, within commuting distance Rotating shifts, 24x7x365 coverage required BILINGUAL HIGHLY PREFERRED...Remote workWork at officeRotating shift
$43.68k - $52k
...healthcare and other large enterprises. Zayo is seeking a Senior Tier II Customer Support Associate to join our Customer Service organization.... ...and process enhancements. Work Environment ~ Remote-based position with regular participation in virtual meetings...Remote workSeniorFull timeContract workWork experience placementWork at officeLocal area- ...Description The IT Service Desk Technician II provides Tier 2 technical support for on-site and remote employees, ensuring timely, accurate, and customer-focused service... ...ServiceNow ticketing, supported by Netrix LLC (24x7 Service Desk) SolarWinds for monitoring...Remote workFull timeWork at officeLocal area
- ...development THE ROLE The Help Desk Technician II is responsible for delivering a high level of client support through technical... ...service. Most work is handled remotely from our Dawsonville office,... ...technicians who've mastered Tier 1/2 support take on greater...Remote workFull timeWork at officeLocal areaMonday to FridayNight shiftWeekend workDay shiftAfternoon shiftEarly shift
$30 - $56 per hour
...IT Help Desk Technician II Torrance, California, United States Divergent is building... .... Divergent is a qualified Tier 1 supplier to global automotive OEMs and supports leading U.S. aerospace and... ...assistance Perform local and remote troubleshooting through...Remote workTemporary workWork experience placementWork at officeLocal areaWeekend work$21 - $25 per hour
...Description Job Description Tier 1 Help Desk Technician Clackamas, OR (ON-SITE)... ...internal IT department or supporting your in-house team, our... ...Projects Team with on-site or remote project delivery as needed... ...• Escalate issues to Tier II Help Desk when outside the...Remote workHourly payWork at officeLocal areaMonday to FridayFlexible hours$75k - $85k
...by the relentless pursuit to help keep people safer everywhere.... ...Department Overview Dedicated to supporting the RapidDeploy product line—a... ...of experience delivering tier-2 or higher technical support... ...-functional, diverse teams in remote or hybrid environments. ~ Operational...Remote workFull timeRelocationShift workWeekend work- ...Job Description Description Internal Title: Technical Support Analyst, Tier II The primary responsibilities for this position are handling... ...to meet expectations. Collaborate with Dispatchers and Help Desk Manager to ensure requests are routed to the proper...Full timeTemporary workWork at officeImmediate startMonday to FridayFlexible hours
- ...Job Description Job Description The Help Desk Tier II Technician is a mid-level technical role responsible for resolving more complex end-user and system issues, supporting the team’s client base, and serving as a key escalation point for Help Desk Tier I. This...
- ...Geospatial and Cloud Analytics (GCA) is seeking a Help Desk Tier II Administrator, filling a variety of shifts covering 24x7, to join our team! As a Help Desk Tier II... ...queries via telephone or self-service tickets, supporting internal and external customers with computer...Full timeWorldwideShift work
$30 - $35 per hour
...marathon.health ABOUT THE JOB The Senior Help Desk Tech provides advanced technical support for hardware, software... ...problem resolution. The Senior Technician serves as an escalation point for... ...root cause. Collaborating with Tier 1 technicians to provide guidance...Remote workSenior$32 - $40 per hour
...Senior Help Desk Technician A Senior Help Desk Technician bridges the gap between... ...across both on-site and remote client environments. This role... ...role is responsible for supporting existing client technology... ...the escalation point for all Tier 1/Tier 2 technical issues that...Remote workSeniorHourly payWork at officeImmediate start- ...Job Description Desktop Support Technician II (Tier 2) Visalia, CA Grapevine MSP... ...provider. Our mission is to help businesses of all sizes thrive... ...strategic consulting, and 24/7 help desk services. As Microsoft Tier... .... Experience with: Remote support tools Printers,...Remote workWork at officeNight shiftDay shift
- ...The Senior IT Technical Analyst is a member of the Global... ...person will design and support monitoring of the... ...components and provide 24x7 production support. Architectures... ...wireless technologies remote access and security... ...requirements. Provide Tier 2 & 3 support for and...Remote workSeniorFull time
$27.14 - $45.21 per hour
...your success while helping clients pursue... ...for the support, engineering, and... ...professional Analyst II, Home Office Tech... ...Provides Tier 2 support for end... ...Configures and supports remote users including... ...executive and senior-level support.... ...Security, Service Desk and vendors....Remote workWork at officeWork from homeHome officeFlexible hours- ...Description Job Summary Senior Technical Support Analysts at GCS are expected... ...not your typical corporate help desk. We support hundreds of organizations... ...Administration. Provide remote technical support to... ...Technical Knowledge Technicians are expected to have intermediate...Remote workSeniorWork at officeWork from homeFlexible hours
$22.79 - $25.07 per hour
...Technical Support Specialist II The University of North Georgia... ...campus. The Deskside Technician's role is to provide efficient... ...person, by telephone, remote tools, or via email)... ...calls, service desk tickets, email, or chat... ...analysis, diagnosis, and Tier I/II resolution of...Remote workWork at office- ...Help Desk II St. Louis, MO Farnsworth Group is seeking an IT Help Desk Technician to join our team. In this role you will be responsible for both site-local, and remote troubleshooting and support of laptops, peripherals, and applications in dynamic and fast-growing...Remote workFull timeTemporary workLocal areaFlexible hours
- ...Job Description IT Support Specialist II (Tier 2) StoneGate Senior Living Lewisville, TX... ...incidents from the Service Desk team. Troubleshoot and... ...ticketing platform. Provide remote and occasional on-site... .... Mentor Tier 1 technicians and assist with technical...Remote work
$35.97 - $43.97 per hour
...and profit-sharing plans and help support a business model that gives... ...Summary: The IT Support Technician II will work with IT Manager on... ...as needed. Provide remote support using TeamViewer and... ...previous experience providing Tier-1 IT support along with four...Remote workHourly pay3 days per week$51.75k - $69.75k
...FirstLine Schools: TECHNICAL SUPPORT SPECIALIST II Reports to:... ...Summary: The Tier 2 Technical Support Specialist... ...and Computer Repair Technician to manage inventory... ...Provide on-site and remote technical support for... ...in IT support, help desk, or technical troubleshooting...Remote workFull timeWork experience placementWork at office- ...Desktop Support Analyst At Axiom Bank, we encourage you to aim... ...the following: Provide Tier II technical support. Assists Tier... ...escalated from the Tier I help desk. Support and diagnose/troubleshoot... ...as thin clients. Leverage remote connection and installation...Remote workFull timeContract workTemporary workFor contractorsWork at officeFlexible hours
$50k - $75k
...Help Desk Technician Pennymac (NYSE: PFSI) is a specialty financial services... ...will provide primary client support to Pennymac external and... ...call" support to lower support tier (Not often but occasional)... ...Directory, Google Workspace, and remote support tools ~ Solid...Remote workTemporary workWork at officeFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior Help Desk Technician (Tier II) - 24x7 Remote Support. Be the first to apply!
- junior IT service management analyst United States
- technical operations analyst United States
- product support technician United States
- mri tech aide United States
- IT assistant United States
- IT help desk technician United States
- aircraft ground support equipment technicians United States
- systems support technician United States
- med tech assisted living United States
- decision support analyst United States


