Technical Specialist I - Freight Shipping

Technical Specialist I Freight Shipping

The Technical Specialist I Freight Shipping position is essential to daily freight shipment and includes long-term freight ownership for the Shipping department. This position will incorporate all basic Shipping skills and job functions while concentrating mainly on advanced freight functions. This position will ensure all standards (operational, safety, and quality) are being followed, and ensuing proper paper work and/or documentation is completed and filed. Skills essential to this position include the ability to be organized, ability to set priorities and respond to changes in workload and demands, ability to communicate effectively, ability to innovate and work collaboratively with other areas.

Primary responsibilities include the following. (Other duties may be assigned.)

1. Complete shipping workload including shipment packaging, cost estimations, communication with customer selected carriers, and information requests
2. Effectively respond to customer service, production, and or quality issues as they arise
3. Ensure proper paperwork and/or documentation is always being maintained for all types of shipments
4. Ensure all operational, safety, and quality standards are consistently being followed and take appropriate action when required
5. Perform all work activities in observance of the CIVCO Values and in an effort to create a successful work environment

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education, Experience and Certifications

High school diploma or General Education Degree (GED); and one to two years related experience and/or training; or equivalent combination of education and experience.

Knowledge, Skills and Abilities

1. Ability to read and understand written instruction
2. Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
3. Ability to listen to and understand information and ideas presented through spoken words or sentence
4. The ability to communicate ideas in verbal and written format so others will understand
5. Near vision- The ability to see details at close range (within a few feet of the observer).
6. Ability to demonstrate secondary level computer skills including XA
7. Ability to demonstrate secondary level math and computation skills
8. Ability to walk while carrying weight, sit and stand as needed, climb ladders, lift, push, pull, and use whole body movements to complete tasks
9. Ability to work in a team environment and provide direction to others
10. Ability to determine and set priorities for the team to meet production and customer needs
11. Regular attendance is required for the ability complete all work.
12. Requires face-to-face interaction with team members, peers and management to complete all work and provide support.
13. Ability to work more than 40 hours per week (overtime) if needed based on business demand.

Physical Demands

Definitions:

Never Not performed or required.

Seldom/Rare One time per hour up to 8 times per 8-hour shift.

Occasional Up to 1/3 of day; 1 x every 30 minutes; 1 - 4 hours (8-hour shift)

Frequent 1/3 to 2/3 of day; 1 x every 2 minutes; 4 - 6 hours (8-hour shift)

Constant Greater than 2/3 of day; 1 x every 15 seconds; 6-8 hours (8-hour shift)

• Sit Occasional: Sitting may be required when working at computer
• Stand Constant: Workers stand on level concrete surfaces for the majority of work. Workers will be required to stand at a computer, frequently. Workers may also stand on stair ladders.
• Walk Constant: Walking throughout the warehouse locations is required. Worker will negotiate around other people, equipment, racks, cases, and pallets. Walking is required from various parts of warehouse to shipping area which can be up to 100 yds.
• Steps Frequent: Employee must be able to negotiate to 10-inch steps on step style ladders to reach cases and boxes of product. Step style ladders have 10-inch steps and rails on bilateral sides.
• Low Level Work Frequent: Defined as a low-level work position with worker squatting, kneeling or half kneeling. Low level work includes going to pick cases off pallets 6 inches off floor and to reaching under storage rack to the back of pallets which requires workers to bend or squat to avoid second tier of rack which is a height of 48 inches. Worker will frequently load boxes of product onto a shelf of a 4-wheel cart with a shelf height of 8 inches using bilateral upper extremities. Workers will frequently pack boxes of product into shipping boxes at floor level up to at least 28 inches using bilateral upper extremities.
• Balance Constant: Worker must maintain balance to prevent falling when walking, standing, negotiating stairs and, or crouching on level concrete surfaces. Workers must maintain balance while climbing up and down step style ladders (4 steps) while carrying cases of product frequently.
• Bend/Stoop Frequent: Defined as bending body forward or laterally by bending spine at the waist, requiring use of the lower extremities and back muscles. Frequently, workers must bent/stoop over 28-inch-high box side while packing shipping boxes with product from floor level to at least 24 inches. Workers must be able to tape boxes packed for shipping requiring bend/stoop over the box to reach edges of the box. Worker will also need to bend/stoop from floor level to at least 28 inches to reach air pillows. Building boxes is required frequently, which may require a bend/stoop depending on the size of the shipping box.
• Reach Occasionally: Workers must be able to reach to a height up to 67 inches to reach full shipping boxes on the top of a pallet. Frequent: horizontal reach up to 28 inches to tape shipping boxes with BL UE. Workers must reach a height of up to 60 inches to stack product on to 4-wheel carts. A step style ladder is available for assistance. Rare: workers will be required to reach to 82 with use of step ladder to pick or place cases or product (with use of step ladder).
• Twisting Rarely: Workers have space to allow squaring body up to work activities and pivoting entire body rather than twisting.
• Handle/grasp Constant: Handling/grasping is required with cases, carts, labels, box cutters, unfolded corrugate bundles, taping handles, and full boxes ready for shipping with bilateral upper extremities.
• Fine manipulation Frequent: Bilateral fingering or key/pinch grasp is used for tasks including peeling and removing labels/stickers, removing product from boxes, gripping pallet jack handle, scanning, taping handles, tearing air pillows, and opening cases, use of BL UE to fold product and shipping boxes and work at a computer requiring keying and moussing.
• Lift Occasional: Workers will lift up to 37-50 lbs GUS and cases of gel from heights of 4-17 inches to heights of 6 32 inches. Frequent: Workers will lift 2-20 lbs from heights 6 82 inches (step ladder assistance) and place on cart at 8- 50 inches. Rare: Workers will lift shipper boxes with 2 person lift weighing 82 lbs to 36 inches.
• Carry Occasionally: Up to 45 lbs cases will be lifted from heights between 6 to 26 inches and carried up to 3 feet to be stacked at a height of 32 inches on a 4-wheel cart. Frequent: Up to 15lbs cases will be lifted from heights between 6-67 inches and carried up to 5 feet to be stacked on a cart of 32 inches or on a cart of on shelves ranging from 6-67 inches. Occasionally: workers carry unfolded corrugate bundles weighing 13lbs up to 100 feet and up a step style ladder. Rare: Workers will carry cases weighing up to 32 lbs up and down 3 steps on step ladder. Frequent: workers will carry cases weighting 2- 20 lbs up and down 3 steps on step ladder. Rare: Workers will be required to carry paper boxes weighing 46 lbs least 5 feet to place on a cart at 32 inches.
• Push/Pull Frequent: Workers will push/pull a full metal shelving unit or a 4-wheel cart at least 1