Mental Health Clerk- Correctional Health Services *Mon-Fri (7am to 3pm)* (29873)

Mental Health Clerk

Physician Affiliate Group of New York, P.C. (PAGNY) for The Division of Correctional Health Services (CHS) of New York City Health + Hospitals (H+H) is responsible for the delivery of medical care, mental health care, and discharge planning in the jail system. Approximately 25% of new admissions per year to the NYC jail system will receive care on the mental health service. This service strives to provide safe, holistic and evidence-based therapeutic interventions for the diverse range of mental health issues that face the population, from serious mental illness to the natural struggles that accompany incarceration. The service provides some of the most comprehensive and unique treatment modalities in the country, including specialty housing units for individuals with serious mental illness, a 24-hour on-call psychiatric service, robust creative arts programming, a strong DBT training program, clinics in each of the facilities, substance use treatment, integrated re-entry services, and relationships with multiple training institutions throughout the city.

Under the supervision of the Mental Health Unit Chief, the Mental Health Clerk will perform various administrative and clerical tasks to support the facility mental health operations. This includes managing the appointment lists to ensure proper scheduling of mental health care visits and assisting with the maintenance of patient databases and spreadsheets during the day tour (8am 4pm), Monday through Friday.

• Assist in answering incoming calls and directing them to appropriate staff.
• Maintain patient census database (when applicable)
• Reconcile and report MO Bed space (when applicable)
• Process and manage MO round sheets. This includes tracking/scanning and inputting into electronic record or databases (when applicable)
• Utilize the Inmate Inquiry System (IIS) in order to generate the lists of patients that were transferred into and out of the facility and discharged in order to update patient tracking database.
• Generate daily suicide watch list and disseminate to appropriate parties
• Assign "M" designation to newly enrolled patients via current procedures
• Provide real-time scheduling support and assist with timeliness completion
• Obtain/manage collateral records from outside institutions and agencies (e.g. hospital discharge summaries, psychological testing reports, confirmation of housing placement) as requested by mental health clinical staff member. This includes serving as the point of contact for outside medical records regarding collateral information, informing requesting clinical staff that records have arrived, and scanning all information received into the chart
• Chaperone telehealth encounters as identified by unit chief
• Maintain department equipment and reorder supplies
• Handle sensitive information in a confidential manner
• Perform additional related duties as assigned by supervisor

Working Conditions:

The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of this job.

Job Hazards:

Normal correctional health environment at facilities assigned.

This position will be on various locations on Rikers Island.

Schedule: Full Time: Mon-Fri 7am-3pm

This position is unionized through 1199 and granted 1199SEIU benefits.

Qualifications:

• Associate's degree or equivalent education required
• Knowledge of relevant software applications including MS office, MS Word, Excel
• Proficient in the use of email and internet
• Excellent communication skills verbal and written
• Strong data management Exceptional time management skills and ability to prioritize work
• Experience in maintaining patient confidentiality

This position will require a background check, security clearance and/or drug screening. PAGNY is an Equal Opportunity Employer. In compliance with federal and state employment opportunity laws, qualified applicants are considered for all positions without regard to race, gender, national origin, religion, age, sexual orientation, disability, Vietnam era veteran, or disabled Veteran status

Exceptional Benefits include:

• This is an 1199 union position. Benefits will come from the union.
• 401(k) account for Employee Contribution (subject to IRS contribution limits): Employees are immediately vested in their contributions.
• Healthcare and Dependent Care Flexible Spending Accounts (FSAs).
• Pre-tax employee-paid contributions for commuting expenses.
• Eligibility for loan forgiveness through the National Student Debt Forgiveness Center

Physician Affiliate Group of New York, P.C. (PAGNY) mission is to provide accountable, responsive, quality care with the highest degree of sensitivity to the needs of the diverse population that lives in our New York community. PAGNY is one of the largest physician groups in the country and directly employs nearly 4,000 physicians and allied health professionals who provide services to NYC Health + Hospitals, the largest municipal health care system in the nation, serving more than a million New Yorkers annually. Our providers are highly skilled professionals with outstanding credentials who deliver the highest level of quality healthcare to patients throughout New York City.

Physician Affiliate Group of New York, P.C. (PAGNY) is an equal opportunity employer committed to equitable hiring practices and a supportive workplace. All candidates are considered based on their individual qualifications, potential, and experience. To learn more about our culture and ongoing workplace practices, please visit our Workplace Culture | PAGNY page.

The salary listed for this position complies with New York City's Salary Transparency Law for Job Advertisements. The salary applies specifically to the position being advertised and does not include potential bonuses, incentive compensation, or benefits. Actual total compensation may vary based on factors such as experience, skills, qualifications, historical performance, and other relevant criteria.