IT Systems Analyst

IT Systems Analyst – Contract (No Sponsorship Available) Compensation: $35 – $40/Hour. Work Environment: Hybrid (At least 1 day per week onsite). Office Location: Lincolnshire, IL. Schedule: M-F, 8-hour shifts. Job Overview Hands‑on IT Systems Analyst supporting day‑to‑day end user issues while contributing to systems analysis, reporting, data management, and process improvements. Acts as a bridge between help desk support and systems administration. Key Responsibilities Provide Tier 1–2 end user support across hardware, software, Microsoft 365, and access issues Troubleshoot endpoints, identity/access, collaboration tools, and business applications Support system administration tasks (SaaS, directory services, patching, device management) Perform data analysis, reporting, and data quality management (Excel, SQL, Power BI, etc.) Manage endpoint lifecycle (provisioning, imaging, inventory, asset tracking) Execute user onboarding/offboarding and access controls Identify trends, root causes, and process improvement opportunities Maintain documentation, workflows, and support standards Requirements 2+ years IT support / systems support experience (Microsoft 365 environment preferred) Experience with Windows, macOS, mobile devices, and endpoint management tools Strong troubleshooting across hardware, software, and access/identity issues Data/reporting experience (Excel required; SQL/BI tools preferred) Exposure to scripting/automation (PowerShell, Power Automate) is a plus Strong communication, organization, and problem‑solving skills Nice to Have Experience with Intune, TeamViewer, BeyondTrust, or similar tools Familiarity with ticketing systems, asset management, and IT documentation #J-18808-Ljbffr Creative Financial Staffing, LLC