Receptionist Front Desk/ Doctor Coordinator

Job Description Job Description Front Desk / Doctor Coordinator- Dental Office Position

Position Overview
We are seeking a friendly, organized, and professional Front Desk Team Member whose primary responsibility will be serving as the Doctor Coordinator for our busy dental office. This role is essential in ensuring smooth daily operations, efficient scheduling, excellent patient communication, and strong support for the clinical team.
The ideal candidate is detail-oriented, proactive, compassionate with patients, and thrives in a fast-paced environment.

Primary Responsibilities
Doctor Coordination
Manage and coordinate the doctor’s daily schedule efficiently
Ensure treatment schedules are productive and optimized
Confirm all appointments are properly prepared prior to patient arrival
Coordinate treatment flow between doctors, hygienists, and assistants
Monitor schedule changes and fill openings promptly
Assist in prioritizing emergency patients and schedule adjustments
Help maintain on-time appointments and minimize downtime
Front Desk Duties
Greet patients warmly and provide exceptional customer service
Answer incoming phone calls and assist patients with scheduling needs
Check patients in and out efficiently
Verify patient information and update records accurately
Handle appointment confirmations and follow-up communication
Assist patients with financial arrangements and insurance questions
Maintain a clean, professional, and welcoming reception area
Administrative Support
Communicate effectively with clinical and administrative teams
Support office goals related to scheduling and patient retention
Assist with reports, tracking unscheduled treatment, and recall management
Maintain confidentiality and HIPAA compliance at all times

Qualifications
Previous dental office experience preferred
Experience with dental software preferred
Strong communication and multitasking skills
Excellent organizational and time management abilities
Positive attitude and team-oriented mindset
Professional appearance and demeanor
Ability to remain calm and efficient in a fast-paced environment

What We Offer
Competitive pay based on experience
Supportive and team-focused work environment
Paid holidays and benefits (if applicable)
Consistent schedule and stable work environment