Technical Support Specialist II - Commercial & Industrial Water Treatment

Job Description

Job Description

Description

Join Our Team as a Technical Sales & Support Specialist II at Franklin Water Treatment, a Division of Franklin Electric 

At Franklin Water Treatment, we are leaders in cutting-edge water treatment solutions, and we're looking for a knowledgeable and dedicated Technical Sales & Support Specialist II to join our dynamic team. If you thrive on solving complex technical challenges, delivering top-notch customer service, and are ready to make a real difference while advancing your career in a rewarding and impactful industry, we want to hear from you!

Key Responsibilities

What you will be doing?

• Responsible for providing product-specific technical information and support to internal and external customers, including supporting sales processes, on complex product issues. 
• Advises and recommends solutions to customers while presenting additional products and services as warranted.
• Generate quotes for residential and/or commercial products and services.

Who we want:

If you are experienced and knowledgeable about Commercial & Industrial water treatment systems and are a collaborative individual who is passionate about making a positive impact with customers, we encourage you to apply for this exciting opportunity.

This role will leverage your experience and judgement to effectively communicate clearly and accurately water treatment system solutions and recommendations to stakeholders.

What you need:

• High School Diploma or Equivalent required; Bachelor’s degree (preferred); 
• 0-3 years’ experience in water treatment sales, service, customer service (required).
• WQA certification preferred

Company Values & Benefits

FWT provides many opportunities to learn and grow through development opportunities such as training, certifications, mentorship, leadership programs, tuition reimbursement, one-on-one coaching and more! 

We offer competitive salaries, comprehensive benefits, and amenities such as: 

• Generous paid time off & holidays
• 401(k) with matching & service contributions 
• Health, dental, vision, life insurance
• Short & long-term disability
• Fertility & adoption support
• Undergraduate & graduate tuition reimbursement
• Professional development assistance
• Health & wellness programs
• Employee Discount Program