General Manager
Firehouse Subs
Restaurant General Manager – Pizza Hut
Lead the Team. Own the Restaurant. Drive the Results.
Pizza Hut is seeking an experienced, people-focused Restaurant General Manager to lead one of our restaurants. We're looking for a hands‑on leader who takes ownership of their restaurant, develops great people, delivers an outstanding guest experience, and drives strong operational and financial results.
As Restaurant General Manager, you are responsible for the overall performance of your restaurant —including your people, operations, food safety, guest experience, sales, labor, food cost, inventory, and profitability.
Benefits
- Competitive pay
- Employee discounts
- Flexible scheduling
- Opportunities for advancement
What You'll Do
As Restaurant General Manager, you'll lead all aspects of your restaurant's daily operations. You will:
- Lead, coach, develop, and hold accountable your management team and team members
- Recruit, interview, hire, onboard, train, and retain a strong restaurant team
- Build a positive, respectful, and accountable restaurant culture
- Develop Shift Managers and future restaurant leaders
- Ensure every guest receives fast, friendly, and accurate service
- Maintain Pizza Hut standards for food quality, preparation, order accuracy, cleanliness, and service
- Take ownership of restaurant cleanliness, organization, maintenance, and overall condition
- Ensure proper food handling, sanitation, temperature control, and food safety procedures are followed at all times
- Ensure required food safety and temperature logs are completed accurately, honestly, and on time
- Immediately address and elevate food safety concerns and ensure unsafe food is never served
- Develop and manage employee schedules based on sales forecasts and business needs
- Manage labor effectively while maintaining appropriate staffing and service levels
- Manage food cost, waste, inventory, ordering, and product controls
- Conduct and oversee accurate inventory counts
- Analyze restaurant sales, labor, food cost, guest feedback, and other performance metrics
- Take ownership of the restaurant's P&L and financial performance
- Develop and execute action plans to improve operational and financial results
- Drive sales growth and identify opportunities to increase guest traffic
- Ensure proper cash handling, deposits, register controls, and other financial procedures
- Maintain appropriate staffing levels and develop a strong leadership bench
- Ensure company policies, procedures, and Pizza Hut brand standards are consistently followed
- Address employee performance concerns promptly and consistently
- Handle guest concerns professionally and ensure appropriate resolution
- Maintain required restaurant records, documentation, and operational reporting
- Identify equipment and facility maintenance needs and ensure issues are reported and addressed promptly
- Maintain a safe environment for employees and guests
- Partner with District Manager and above‑store leadership on restaurant performance and improvement opportunities
- Execute company initiatives, promotions, and training programs
- Lead by example and work restaurant positions alongside the team when needed
What We're Looking For
- Previous restaurant management experience required
- General Manager experience preferred
- QSR, restaurant, hospitality, or comparable high‑volume management experience preferred
- Experience with responsibility for financial results
- Strong leadership, coaching, and team‑development skills
- Demonstrated ability to hold teams accountable while maintaining a positive culture
- Strong understanding of P&L management, labor, food cost, inventory, scheduling, and restaurant profitability
- Strong commitment to food safety, cleanliness, and operational standards
- Ability to recruit, train, develop, and retain employees
- Strong communication, organizational, and problem‑solving skills
- Ability to analyze restaurant performance and turn opportunities into actionable plans
- Dependable, organized, and comfortable taking ownership of restaurant results
- Ability to manage multiple priorities in a fast‑paced restaurant environment
- Ability to work a flexible schedule, including nights, weekends, and holidays as business needs require
- Ability to perform the physical duties required in a fast‑paced restaurant environment
Grow With Us
Being a Restaurant General Manager is more than running shifts—it's about building a successful restaurant and developing the people who make it successful .
High‑performing Restaurant General Managers can continue developing toward District Manager and additional multi‑unit leadership opportunities as our organization grows.
We're looking for leaders who take ownership, develop people, protect the brand, understand their numbers, and consistently work to make their restaurant better.
Job Type: Full-time
Applicant Communications
By submitting your application, you acknowledge that ELJ may contact you regarding your application and the hiring process using the phone number and email address you provide. This may include phone calls, emails, and text messages for interview scheduling, application updates, and other employment‑related communications. Message and data rates may apply. You may opt out of text messages at any time by replying STOP.
Franchise Disclosure
This restaurant is independently owned and operated by a franchisee. Your application will go directly to the franchise organization, and all hiring decisions will be made by the management of this franchise organization.
Pizza Hut was founded on June 15, 1958, by two brothers, Dan and Frank Carney, both Wichita State students, as a single location in Wichita, Kansas. Six months later they opened a second outlet and within a year they had six Pizza Hut restaurants. The brothers began franchising in 1959.
At Pizza Hut, we don’t just make pizza. We make people happy. Pizza Hut was built on the belief that pizza night should be special, and we carry that belief into everything we do. With more than 60 years of experience under our belts, we understand how to best serve our customers through tried and true service principles: We create food we’re proud to serve and deliver it fast, with a smile.
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