Solutions Architect - Infrastructure

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees - all 7,000 of them. If you join our team, you'll enjoy:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.

• Continuous professional growth and leadership opportunities.

• Health, wellness, and financial benefits to offer peace of mind to you and your family.

• World-class facilities and the technology you need to thrive - in our offices or yours.

Job Summary

The Solutions Architect - Infrastructure will assist SHI's customers in implementing data center infrastructure initiatives as they move towards modern data center solutions. This role involves designing and deploying enterprise infrastructure and platforms, providing upgrade and migration services, and ensuring seamless integration with existing systems. Additionally, the Solutions Architect - Infrastructure serves as a mentor to other consultants within the team

This position is a remote position with Home Office setup as determined by SHI management.

Role Description

• Perform design and implementation work, including architecture analysis, system migrations, and systems engineering activities

• Design and implement enterprise infrastructure solutions, including:

• Converged and hyperconverged infrastructure

• Storage platforms and SAN environments

• Disaster recovery solutions

• Server virtualization and day-to-day infrastructure operations

• Backup and ransomware resiliency solutions

• Virtual networking solutions

• Serve as the technical lead on projects and workshops, overseeing delivery and being accountable for project outcomes

• Collaborate with sales teams to identify, scope, and close professional services opportunities through customer discovery and design sessions

• Deliver configuration, deployment, and upgrade services within customer and partner environments

• Participate in pre-sales and post-sales engagements, including solution design, planning, and technical validation

• Provide technical leadership and mentorship to other architects and consultants

• Stay current with infrastructure industry trends, technologies, and vendor offerings

• Demonstrate long-term, strategic thinking related to infrastructure services and customer engagements

Behaviors and Competencies

• Problem-Solving: Can proactively identify and take ownership of complex problem-solving initiatives, initiate preventative measures, collaborate with others to find solutions, and drive successful outcomes.

• Communication: Can effectively communicate complex ideas and information to diverse audiences, facilitate effective communication between others, and mentor others in effective communication.

• Adaptability: Can lead others through change, help teams adapt to new directions, and create a culture open to change.

• Leadership: Can take ownership of complex team initiatives, collaborate with others in decision-making processes, and drive team performance.

• Teamwork: Can build and lead multiple teams, fostering a cooperative environment and ensuring effective communication between team members.

• Self-Motivation: Can take ownership of complex personal or professional initiatives, collaborate with others when necessary, and drive results through self-motivation.

Skill Level Requirements

• Ability to design, build, and implement infrastructure solutions from delivery through production readiness

• Proven experience defining, designing, building, and maintaining enterprise systems and infrastructure solutions

• Strong troubleshooting and problem-solving skills

• Excellent written and verbal communication skills

• Strong organizational, analytical, and research skills

• Excellent project and time management skills

• Ability to guide and mentor other consultants and architects

• Consultative approach to enterprise infrastructure architecture and delivery

• Passion for technology and continuous learning

Certifications

Industry certifications in one or more infrastructure technology platforms, such as:

• VMware Certified Professional (VCP)

• Veeam Certified Engineer (VMCE)

• Cisco Certified Network Associate (CCNA)

• Or equivalent infrastructure-related certifications

Other Requirements

• Bachelor's degree in Computer Engineering, Computer Science, or a related field, or equivalent professional experience

• 3-4 years of progressive technical experience with increasing responsibility

• Minimum of 2 years of hands-on experience working with infrastructure technologies, including:

• Blade chassis and server platforms

• Hypervisors

• Storage systems and storage fabrics

• Backup and recovery solutions

• Strong understanding of virtualization technologies and software-defined data center concepts

• Ability to lift up to 50 pounds to support equipment racking and onsite installations

• Ability and willingness to travel to client sites up to 20%

The estimated annual pay range for this position is $135,000 - $190,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.

Equal Employment Opportunity - M/F/Disability/Protected Veteran Status