Administrative Coordinator - Transportation Parking

Administrative Coordinator - Transportation Parking

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

Summary: Oversees daily operations of shuttle services and parking enforcement to ensure safe, efficient, and customer-focused transportation across UNC Health facilities.

Hours: 6:30 a.m.-4p.m. (Monday- Friday)

Responsibilities:

• Provides oversight of shuttle drivers and parking enforcement staff to ensure effective daily operations and appropriate staffing coverage.
• Manages shuttle services to ensure safe, timely, and reliable transportation; monitors routes, addresses delays, and ensures vehicle safety compliance.
• Oversees parking enforcement activities, ensuring consistent application of parking policies and availability of designated spaces.
• Promotes excellent customer service by addressing concerns, resolving issues, and ensuring positive interactions with patients, visitors, and staff.
• Supervises staff performance, provides coaching and feedback, and ensures compliance with departmental policies and training requirements.
• Ensures adherence to safety standards, investigates incidents, and implements corrective actions as needed.
• Maintains communication with leadership, Police/Security, and hospital departments to support operations and address concerns.
• Prepares reports and identifies opportunities for process improvement, efficiency, and enhanced service delivery.

Education Requirements: High School diploma or GED. Professional Experience Requirements: Three (3) years of clerical or administrative experience. If Bachelor's degree, one (1) year of clerical or administrative experience. If Associate's degree, two (2) years of clerical or administrative experience. Knowledge/Skills/and Abilities Requirements: