Guest Services Representative
Willis Auto Campus
Willis AutomotiveWillis Automotive is a family and locally owned automotive group located in Des Moines, IA. We carry INFINITI, Cadillac, Lexus, MINI Cooper, Jaguar, Land Rover, Volvo, Chevrolet, and Nissan. Our growing company also includes Collision, Detail, and Reconditioning teams. At Willis Automotive, we adhere to our six core values to maintain a tradition of automotive excellence and service leadership for all of our guests!Willis Automotive Offers:A great benefits package, available the first month following 30 days of employment, which includes: Medical, Dental, Vision, Short and Long Term Disability, plus additional supplemental insurances401k with company matchPaid Time Off and 7 paid holidaysEmployee discounts at all locationsPaid training and development on and off-siteEmployee appreciation: employee of the month, food trucks, community involvement, discounted event tickets, and more!Primary Function:Provide exceptional service in a fast paced, multi-line dealership when responding to customers' appointment needs and inquiries. This position functions as a liaison between customers and service advisors to enhance communication. Performs all duties within the objectives, standards, and policies of Willis Automotive.Duties and Responsibilities:Respond to customer inquiries or service requests via e-mail or phone in a professional and courteous manner.Manage appointment schedules to maintain an adequate workload for all vehicle lines, including detail and accessories, based on assigned hours and appointment numbers, according to technician and advisor availability.Schedule service appointments and accurately describe the service needs in the appointment system software.Reserve loaners and complete proper forms for the scheduling of rental cards and pick up and/or drop off scheduled appointments. Coordinate drivers, arrange for out of town pick up, and deliver of vehicles.Promptly respond to requests from various department personnel (sales, collision, etc.) in a professional and courteous manner to assist in providing the ultimate guest experience.Perform follow-up calls to all service customers to ensure that they are completely satisfied with their recent work performed.Complete out-going calls to customer base to increase appointment and retention.What we need from you:High School Diploma or equivalent requiredPrevious experience working in multi-line call center preferredWorking knowledge of Excel, Outlook and locating information on the Internet requiredStrong written and verbal communication skills requiredAbility to remain calm during confrontation requiredStrong attention to detail Willis Auto Campus
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- ...Job Description Job Description We are currently hiring for the Guest Service Agent position at the hotel in West Des Moines, IA. Experience in Customer Service would be helpful but not a necessity. We are looking for someone who is organized, motivated and has good...SuggestedCurrently hiring
$15 - $16 per hour
Guest Services RepresentativeAt Nothing Bundt Cakes, the Guest Services Representative sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the right cake for their...SuggestedCasual workFlexible hoursAfternoon shift- Job Title Provides customer service to guests of hotel by performing the following duties. Essential duties and responsibilities include... ...Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform...SuggestedLocal areaShift work
- ...Job Description Job Description At Nothing Bundt Cakes , the Guest Services Representative sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You’ll get to play party planner by helping guests order the right...SuggestedCasual workFlexible hoursAfternoon shift
$17.15 per hour
...today and tomorrow. What You Can Expect From Us Just as our guests deserve more, so do you deserve more. Be valued for what you do... ...& Job Duties: Performs a variety of hotel housekeeping services to maintain clean public areas inside and outside the hotel according...Live inFlexible hoursNight shift- A leading travel services firm is seeking a Remote Guest Services Representative to assist travelers throughout their journey. The role emphasizes attentive service, resolution of travel inquiries, and ensuring a positive client experience. The ideal candidate should possess...Remote workFlexible hours
- ...visitors, and team members. Complete assigned cleaning schedules and service areas with attention to detail, sanitation, and infection... ...team. Engage respectfully and professionally with residents and guests, contributing to a positive and supportive facility atmosphere....Immediate start
- ...maintain a comfortable and welcoming home for residents. Through your impactful work, you’ll build genuine connections with residents, guests, and fellow team members. What We’re Looking For Must be at least 18 years of age or older. Ability to work Monday-Friday 8:00am...Full timeTemporary workSeasonal workMonday to Friday
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- Location: 101 63rd St, Des Moines, Iowa 50312 United States of America U-Haul Offers Facility Housekeepers: Career stability Opportunities for advancement Valuable on-the-job training Life insurance MetLaw Legal program MetLife auto and home insurance Discounts ...Local area
- ...and a saltwater pool, fostering an active and luxurious lifestyle. A Typical Day for a Concierge with Edgewater: Greets and assists guests to the community Provides a high level of hospitality to residents and guests Directs incoming phone calls Open Shifts Available:...Hourly payDaily paidTemporary workPart timeVisa sponsorshipWork visaShift workWeekend workAfternoon shift
- ...arrangements, answer questions, and resolve challenges. Candidates should have excellent communication skills and a background in customer service, ideally in travel or hospitality. This role offers remote flexibility alongside additional travel perks and professional growth...Remote work
- Are you organized and proactive? Do you have an eye for detail? Facility Housekeepers set the stage for U-Haul’s exceptional service by keeping the U-Haul facility clean and inviting. Start your career at U-Haul and join an exceptional, supportive team. U-Haul Offers Facility...Local area
$17.15 per hour
...difference at Drury Hotels. There's a place for you here today and tomorrow.WHAT YOU CAN EXPECT FROM USSo. Much. More.Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.Incentives...Hourly payFull timePart timeLive inImmediate startFlexible hoursWeekend work- Valley View Village in Des Moines, IA is seeking a dedicated Housekeeper to join our Environmental Services team. You'll help create a clean, safe, and welcoming space for residents, staff, and visitors by maintaining resident rooms and common areas. Position is full-time...Full time
- ...Living and Memory Care communities across 8 different states, representing over 2,000 units throughout the Gulf Coast and Midwest region.... ...interest in working with a senior population. Interacts with guests, residents, and staff in a courteous and friendly manner. Team...Full timeTemporary workPart timeLocal areaFlexible hours
- ...DriveThe Hampton Inn West Des Moines/Lake Drive is looking for a Housekeeper to provide exceptional quality housekeeping services and enhance the overall guest experience.We have the following positions open:Full-timePart-time weekendsA typical day for a Housekeeper at the...Hourly payFull timeLocal areaFlexible hoursNight shiftWeekend work
- ...organizes, and maintains housekeeping carts and equipment.Greets guests in warm, friendly manner.Ensures key control and security... ...scheduled.Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully...
- ...opening soon and is seeking a Part-Time Hotel Overnight Front Desk Clerk, Hotel Overnight Front Office Agent or a Hotel Overnight Guest Service Agent! About Us: Ideally located off I-35, we are near the Gregg Young Sports Campus and The Legacy Golf Club. Des Moines...Daily paidPart timeLocal areaFlexible hoursNight shiftWeekend work
- ...efficiency. Responsibilities: Register and assign rooms to guests Confirm phone and online reservations Respond to guest... ...departments Qualifications: Previous experience in customer service, front desk service, or other related fields Ability to...Night shift
- ...our Core Values: Respect, Honesty, Kindness & Compassion, and Service Excellence. Together, we work toward four essential goals that... ...of our community, the first to greet residents, families, and guests, and the first to answer the phone. This role is dynamic and hands...Full timeTemporary workWork at officeLocal areaFlexible hoursAfternoon shift
- Night Auditor PositionThe Hampton Inn West Des Moines/Lake Drive is looking for a Night Auditor to provide overnight guests excellent customer service while performing nightly balancing duties.We have the following positions open:Part-time weekendsA typical shift for a...Part timeWork at officeLocal areaFlexible hoursShift workNight shiftWeekend workAfternoon shiftEarly shift
- ...Job Description Job Description Guest Service Associate (Front Desk Agent) Great Lakes Management Group (GLMG Hotels) ???? USA TODAY Top Workplaces Award Winner – 2024, 2025 & 2026 Join an award-winning hospitality company and become the face of our hotel by...Local areaImmediate startFlexible hoursShift work
- ...join our team in Des Moines, IA. The role demands accurate night-audit processing, balancing accounts, and delivering high-quality guest service. The ideal candidate has 1 year of accounting or night audit experience, strong multitasking, and proficiency with PMS. We offer...Night shift
- ...Companies Breakfast AttendantSchulte Companies is seeking a dynamic, service-oriented Breakfast Attendant to join our team! Schulte Companies... ...and serves the daily complimentary breakfast barGreets each guest and ensures guests are satisfiedEnsures breakfast area is...Daily paidPart timeImmediate startFlexible hours
- Senior Suites of Urbandale is a family-oriented Assisted Living /Residential Care Community. Our seniors and staff take pride in the cleanliness of our community and individual living areas. Job Details We are currently in need of a part-time Housekeeper to be a part ...Part timeWeekend work
$380 - $460 per week
...Time Hours Available - Paid Weekly. This is a long term consistent, year-round, day position with Des Moines' premier housecleaning service. We work Monday-Friday from 8 am - 5 pm - there are no nights and no weekends! We are closed major holidays! We are a residential...Hourly payWeekly payFull timePart timeWork at officeImmediate startMonday to Friday- Traveling with Tasha is seeking a Customer Relations Specialist to assist clients with travel planning and bookings from a remote location. You will respond to inquiries, present recommendations, and coordinate reservations to create a smooth, positive experience from first...Remote job
- ...entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-...Local area
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