Senior System Analyst - Atlanta, GA (Onsite)

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Senior System Analyst - Atlanta, GA (Onsite) Contract Atlanta, GA, US 30+ days ago Requisition ID: 1212 Position Title: Senior System Analyst Location: Atlanta, GA 30334 (Onsite Work) Interview: Either Web Cam or In Person Position Type: Contract Total Experience: 10+ years Description: We are seeking an experienced Senior System Analyst to provide hands-on technical expertise on a team of systems analysts and systems administrators. This role is pivotal in supporting end-users with their IT needs and ensuring the ongoing maintenance and reliability of the agency’s core applications and IT infrastructure. The ideal candidate will have a strong background in IT support, systems administration, and team leadership, with the ability to guide the resolution of complex technical issues, coordinate with third-party vendors, and implement solutions that enhance overall IT service delivery. Primary Responsibilities: Serve as the escalation point for technical issues, guiding the team in troubleshooting and resolving hardware, software, and network problems. Act as the primary contact for external vendors, coordinating support for advanced technical issues and ensuring timely resolution. Ensure proper management and support of technologies including Office 365, Active Directory, Exchange Server, Microsoft Teams softphones, VPN, RDP, and Windows operating systems. Recommend and implement solutions to improve efficiency and reliability. Ensure comprehensive documentation of systems, processes, and troubleshooting procedures for team reference and knowledge sharing. Necessary Skills and Qualifications: 10+ years of IT experience. Proven expertise in Office 365, Active Directory, Exchange Server, Windows operating systems, desktop deployment, VPN, RDP, and Microsoft Teams. 3+ years of experience with Active Directory Domain Services (AD DS) upgrade, consolidation and migration projects. 2+ years of experience with Office/Microsoft 365 with at least one year of experience migrating mailboxes. 1+ years experience Active Directory Federation Services (ADFS) or Azure Active Directory and understanding of SAML 2.0 and cloud SSO providers Hands-on experience with AWS infrastructure management and supporting SharePoint environments would be a plus. Strong troubleshooting and problem-solving skills, with the ability to resolve complex technical issues efficiently. Experience in coordinating with third-party technical support vendors. Proficiency in creating and maintaining technical documentation. Solid understanding of IT service management and ITIL best practices is a plus. Track record of continuous learning and adapting to new technologies. Minimum 5 years of relevant industry experience in a Microsoft enterprise environment including: Understanding of Windows Client and Windows Server in production environments. Configuration of Windows Infrastructure via Group Policy and/or scripts. Adept at using Powershell to automate and execute tasks. Basic understanding of the TCP/IP Stack and common services such as DNS and DHCP. Highly Desirable Skills Relevant Microsoft certifications (e.g., Windows Server, Office 365, Azure) are highly desirable. Microsoft Enterprise Mobility Suite / Entprise Mobility + Security (EM+S) a plus. #J-18808-Ljbffr