Director of Technical Services

Lead the team that specifies our systems - and the team that answers when one doesn't work. ENERVEX designs and manufactures mechanical exhaust, chimney, and heat-recovery systems for commercial and industrial buildings. We are combining Applications Engineering and Technical Support into a single function, Technical Services, and hiring a Director to lead it. The reason is specific. When a system underperforms in the field, the cause may be sizing, product performance, unclear documentation, or an installation that departed from the submittal — and until now that determination was made across an organizational boundary. This role owns both sides. For the first time, one person can run a field problem to its actual root cause and fix that, rather than negotiate about whose fault it was. What you will own A team of 8–12 across applications engineering and technical support, working through two discipline leads. System design and sizing for commercial and industrial projects — draft and static pressure calculations, equipment selection, ASHRAE chimney design equations, NFPA 211 and NFPA 54. SolidWorks modeling, submittal drawings, and BIM and clash detection coordination with contractors, specifying engineers, and owners. Technical support performance — response times, commissioning and startup support, field troubleshooting, and warranty diagnosis. Our technical training program and Absorb LMS for internal staff, independent representatives, and channel partners. A seat on the leadership team, the function's budget, and its annual plan. What we are looking for BSME or equivalent experience, with eight or more years in exhaust, venting, HVAC, or combustion system design. Hands-on SolidWorks proficiency — enough to build the model yourself and to critique your team's work credibly. Demonstrated experience applying ASHRAE chimney design equations. LMS administration experience — building courses, curricula, and certification tracks. Absorb specifically is a strong plus. Three or more years leading a technical team. Someone who can run a support queue to a service level in the same week they are reviewing a complex submittal. Both matter here, and most candidates are strong at only one. The honest version This is not a role where you delegate the technical work. You will review models, arbitrate calculations, and occasionally get on a roof. The support phone is real and it does not respect your calendar — part of the job is building the discipline that protects engineering time from it. In exchange, you get a function you can actually design, a direct line to the President & COO, and the authority to fix the root cause instead of documenting it. Competitive salary and benefits. Relocation assistance is available for the right candidate — if you are the right person for this role, we will help you get here. Travel 15–20 days per year, primarily in the US and Canada. On-site at our Alpharetta, Georgia facility, in the north Atlanta metro. #J-18808-Ljbffr ENERVEX Inc.