Server

Job Description

Job Description

SUMMARY OF JOB RESPONSIBILITIES:

• Perform proper service techniques and procedures learned in training to residents and guest promptly and completely throughout the mealtime.

• Preparation of dining room service station and kitchen areas before, during and after meals.

• Maintain good personal hygiene practices including clean, neat appearance and complete uniform.

• Understanding-before each meal period- every menu item and special, well enough to answer diners' questions.

• With guidance of Lead Servers prepare routine set-up of dining room for next day and/or special holidays

• Maintenance of confidentiality of all pertinent resident information to assure residents' rights and employee confidentiality are protected

• Adherence to all safety policies & procedures of the Facility and regulatory authorities • Attendance and participation in in-service training (IST) programs

• Reporting all hazardous conditions or equipment to Lead Server or Manager

• Reporting of all accidents/ incidents to Lead Server or Manager

• Maintaining quality level of service

• Performance of other duties as deemed necessary and appropriate, or as may be directed by Lead Server and/or Manager

QUALIFICATIONS EDUCATION:

• Must be able to read, write, speak and understand the English language

EXPERIENCE:

• Not Applicable

KNOWLEDGE AND SKILLS:

• Good communication skills; must be able to demonstrate effective reading, writing, speaking and analytical skills

• Must be a detailed oriented person and be able to perform duties with great accuracy each day

• Must be able to work overtime, holidays, weekends as assigned

• Must be able to interface with people at all levels and with residents in a positive and professional manner

PRINCIPAL JOB ACCOUNTABILITIES:

Full understanding and effective application of:

• Dining room operational procedures and etiquette

• Proper small wares handling

• Residents rights

• Departmental policies and procedures

JOB ACCOUNTABILITIES — Other:

1. Performs other related duties as needed. The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.

BENEFITS YOU WILL ENJOY AS A LAUREL LAKE EMPLOYEE:

• Medical Insurance through Meritain (Co-pay Plan) — for all employees working 30+ hrs. per week

• FSA (Flex Spending Account) — for all employees working 30+ hrs. per week

• Dental coverage through Mutual of Omaha — for all employees working 30+ hrs. per week

• Vision coverage through Mutual of Omaha for all employees working 30+ hrs. per week

• Basic Life (1x annual salary) - for all employees working 30+ hrs. per week Option to purchase supplemental Life Insurance for self/spouse/child

• Short Term Disability - for all employees working 20+ hrs. per week after completion of six months of service

• 403(b) Retirement Program — potential match for employees up to 4%

• Section 125 Pre-Tax PTO (Paid Time Off) used for Vacation/Sick Time/Holiday

• Tuition Assistance ($1250/$1750/$2500) is the maximum amount that you are eligible for per year based on part time or full-time status)

• Free On-Site CEU Opportunities

• Shift Differential for 2nd/3rd shift Clinical positions (CNA/LPN/RN)

• Competitive Wage Scale

• Direct Deposit for Payroll

• Employee Family Assistance Program

• On-Site Health Club w/Pool

• Employee Wellness Program

• Smoke-Free Campus

• 24-Hour Campus Security

• Akron Metro Regional Transit Service

• Award Programs (i.e. Employee of the Month)

• Staff/Resident Activities & Social Events

• Employee Dining Room with Meals at Nominal Charge

• Free Parking

• Employee Referral Bonus Program

• Eligible for Christmas Bonus in December from the Residents