Medical Office Receptionist

Job Description

Job Description

Benefits:

• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

About the Role:
The Neighborhood Clinic in Mesa, AZ is looking for a friendly and organized Medical Office Receptionist to be the welcoming face of our practice. If you thrive in a fast-paced healthcare environment and love making patients feel at ease, we want to hear from you!

Responsibilities:

• Greet and check in patients in a warm, professional manner
• Schedule, confirm, and manage patient appointments using practice management software
• Answer and route incoming phone calls, voicemails, and patient inquiries
• Verify patient insurance eligibility and collect co-pays at time of service
• Maintain and update accurate patient records and demographic information in the EHR system
• Coordinate referrals, authorizations, and communication between clinical staff
• Manage front desk operations including filing, faxing, and maintaining a tidy reception area

Requirements:

• 1+ years of experience in a medical office or healthcare front desk setting preferred
• Familiarity with EHR/EMR systems and medical scheduling software
• Knowledge of insurance verification, co-pays, and basic medical billing
• Strong communication and interpersonal skills with a patient-first attitude
• Ability to multitask and stay organized in a busy clinical environment
• High school diploma or equivalent required; medical office certification a plus
• Bilingual (English/Spanish) skills are a bonus

About Us:
The Neighborhood Clinic is a trusted healthcare provider serving the Mesa, AZ community with compassionate, accessible medical care. Our patients love us for our personalized approach and commitment to making quality healthcare welcoming for everyone. Our team enjoys a supportive work culture where every staff member plays a vital role in the health and happiness of our community.