Multifamily Maintenance Supervisor

Job Description

Job Description

Multifamily Maintenance Supervisor 

A maintenance supervisor is responsible for conducting general maintenance and repairs on facility equipment and property structures. Ensuring that the heating, electrical and plumbing systems perform at optimum functionality. Overseeing a team and working closely with the Property Manager and vendors to assure the quality of the building. The goal is to maintain the facilities and common areas in the best possible condition. 

Essential Duties

• Complete service requests in a timely manner.
• Full unit turns to include but not limited to paint, sheetrock repair, screen repair, minor plumbing/electrical.
• Daily Unit Maintenance-Satisfies service requests per work order, following company procedures
• Make-ready procedures: Paints, appliance repair, plumbing, electrical fixtures, repairs or replaces old faulty parts; checks locks, replaces burned out light bulbs.
• Preventative Maintenance; Make regular inspections of grounds, buildings, plumbing, electrical fixtures, appliances, and major equipment: checks for appearance and cleanliness, checks for structural cracks, excessive wear; and faulty parts. 
• Respond quickly in the event of an emergency, notify appropriate personnel, and follow safety protocol
• Survey buildings and repair mechanical systems to ensure they are consistent with health and safety regulations
• Support the setup of ventilation, refrigeration and other systems and conduct repairs when necessary
• Maintain heating and plumbing systems to ensure functionality
• Inspect alarm systems such as carbon dioxide and fire protection and quickly schedule repairs when needed
• Undertake activities of pest control such as spraying insecticide
• Obtain quotes and coordinate projects with vendors
• on call schedule 

Qualifications

• HVAC and CFC certifications REQUIRED (or other applicable designations)  
• Must have working knowledge of REAC/INSPIRE inspections.
• Must have excellent plumbing, electrical, HVAC and carpentry knowledge 
• Experience with supervising others
• Extensive knowledge of residential building systems a must, including but not limited to, boilers, chillers, cooling towers, air handlers, condensing units, roof fans.
• Professional building system licenses are preferred and may be required based on the building type of the assigned property.
• Proficient using maintenance related programs, Microsoft Word, Excel, email and web searches.
• Excellent communication skills, including writing, proof reading skills, and speaking.
• Ability to manage multiple projects and work assignments from a variety of staff and volunteers.
• Excellent interpersonal skills in person and by phone and email, with high professionalism.
• Successful candidates will exhibit a demonstrable passion for high quality results and a can-do attitude.
• Ability to accomplish innovative projects with little supervision.
• Fantastic customer service ethic and high expectations for quality.
• Must be able to work a flexible schedule, including evenings and weekends and on an emergency basis. 

Education

High school diploma, GED or Equivalent. This position requires the ability to read and write English fluently, accurately perform intermediate mathematical functions and understand and perform all on-site resident management software functions.

Professional Experience  

A minimum of three years’ experience as a residential property management maintenance supervisor. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Must be able to speak to tenants and maintain good working relations with other staff members, tenants, and supervisor as well as any contract laborers working on the property.

Attendance/Travel Requirements

The position requires the ability to work any of the seven days of the week, 52 weeks of the year.  Due to the property staffing limitations, it is extremely critical that individuals be able to work their scheduled hours on a consistent basis and, if necessary, overtime hours when requested.  The position requires the ability to serve on-call, as scheduled or as necessary. You must also be able to attend certain resident events that are held after hours.

Computer Skills

Basic computer/Internet knowledge

Physical Demands

Must be capable of physically accessing all exterior and interior parts of the property and amenities, push, pull, lift, carry or maneuver weights of up to 50lbs. independently and 100 lbs. with assistance.

Learning & Development

Maintain a commitment to ongoing personal development and career growth though career path activities provided through the corporate office and external sources as needed.

This role is non-exempt with a pay rate of $26.00 - $28.00 an hour for a new employee depending on a number of relevant factors including individuals’ experience, qualifications, knowledge, skills, abilities, client/property or company budgetary limitations/guidelines, and other job-related company and market considerations. This position may be eligible to receive discretionary and/or performance-based bonuses on a spot or annual basis, which are variable depending on individual merit/performance, budgetary limitations, company performance, and other job-related factors.  This non-exempt role will be eligible for overtime for all hours worked in excess of 40 per week.  Full-time positions (30+ hours/week) are eligible for 2 weeks paid vacation, sick and related leave, 11 paid holidays, and health & welfare benefits as outlined on the Company’s website.  To learn more about our company go to:

Pratum Companies is committed to a diverse workforce and is an Equal Opportunity Employer.

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