Epic Analyst, MyChart
University of Miami
Overview
Epic Analyst, MyChart — University of Miami Health System (UHealth). This is a full-time role in the IT Department.
Core Responsibilities
- Serve as a primary support contact for application end-users; identify issues and resolve them.
- Design, develop, implement, and maintain the Epic MyChart configuration and workflows.
- Support all phases of testing and document workflow design.
- Analyze information technology in clinical work processes and validate impacts to the workflow.
- Provide day-to-day application support, evaluate and resolve service tickets, implement requested changes, and retrieve data promptly.
- Collaborate with trainers on application changes and new features to develop documentation and training strategies.
- Assist with analyzing the impact of information technology in clinical work processes.
- Participate in on-call rotations and support; attend applicable committees; maintain regular communication with team and participate in weekly project team meetings.
- Review project status and issues with leadership; become knowledgeable about UHealth policies, procedures, and business operations; adhere to University and unit-level policies and safeguard university assets.
Core Qualifications
- Bachelor’s degree in a relevant field
- Epic MyChart Certification
- Minimum 3 years of relevant experience
- Ability to communicate effectively in both oral and written form
- Ability to maintain effective interpersonal relationships
- Ability to recognize, analyze, and solve a variety of problems
- Ability to lead, motivate, develop, and train others
- Proficiency in computer software (e.g., Microsoft Office)
- Commitment to the University’s core values
- Any appropriate combination of relevant education, experience and/or certifications may be considered
The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination under Federal law. Additional information is available.
Job Details
- Job Status: Full time
- Employee Type: Staff
- Pay Grade: H13
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Health Care Provider
- Industries: Higher Education
Vacancy posted 4 hours ago
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