Engagement Manager
$225k - $240kOliver Wyman
Practice Overview At Oliver Wyman Quotient, we empower organizations to unlock the full potential of artificial intelligence across their transformation journeys. Our global team of 1,600+ consultants, data scientists, engineers, strategists, and designers partner with clients to scale AI responsibly, optimize operations, and discover new value streams. We combine deep technical expertise with industry insight and workforce design to deliver production‑grade solutions, accelerate innovation, improve adoption, and drive measurable impact. Quotient is more than an AI offering—it’s a compass for navigating the AI revolution. We help clients develop and activate AI strategies, build robust technical capabilities, and foster a culture of innovation. By co‑creating solutions and embedding advanced analytics, we enable our clients to harness the value of AI in everything they do, from improving customer experience to driving sustainable growth. Above all, we work collaboratively with client teams to ensure lasting results and readiness for tomorrow’s opportunities. The Role And Responsibilities Managing the execution of individual project modules, including developing hypotheses, defining analytics to support project outcomes, managing data collection, operating model creation and analyses, conducting primary and secondary research, creatively tackling information limitations, and surfacing insights. Working closely with data scientists, engineers and other specialists to translate client needs into technical requirements, and supporting the technical team in delivering a solution, ranging from a proof‑of‑concept to a production deployment. Continuously learning about artificial intelligence, technology and its implications on our client’s businesses, customers and society. Supporting our Partner group in project delivery through accurate and high‑quality engagement execution. Developing executive client relationships, designing materials and presenting to a wide range of audiences, and working day‑to‑day with clients and other stakeholders. Reporting to Principals and collaborating with Partners, effectively seeking guidance on business, operations and technical senior‑level steer to engagements. Coaching consultants and helping them develop their skill sets. Principal Position Understanding how to deploy best practice, your own (and your team’s) expertise and the firm’s wider technical competencies to deliver successful projects. Knowing how to guide and influence thinking for your clients and teams. Working towards being an Oliver Wyman Partner of the future by identifying opportunities and building business for the firm, contributing to thought leadership and maintaining expert‑level knowledge in your areas of expertise. Your Experience Demonstrated: 5‑7 years of relevant experience, ideally with a top‑tier strategy, technology or analytics consulting firm or in a technical product management team. A strong technical background in Computer Science or Data Science. Track record of leading and managing teams, and delivering against tight deadlines in fast‑paced, demanding environments. Strong background in strategic problem solving with demonstrable analytical skills. Ability to apply technology and data expertise to solve business problems through AI, including the design and deployment of machine learning, generative AI, and advanced analytics solutions. Desired: Proven track record in managing cross‑functional teams for AI product delivery, including collaboration between data scientists, software engineers, and business stakeholders to accelerate AI adoption and deliver measurable business impact. Experience working across the AI technology stack, including data engineering, model development, deployment pipelines, and integration with various public cloud environments (e.g., AWS, Azure, Google Cloud Platform), with a focus on scalable, secure, and maintainable AI architectures. Experience working on Generative AI applications, including solution design, retrieval augmented generation (RAG), agentic frameworks, prompt engineering and evaluation methods. Strong familiarity with technology artifacts, including conceptual, logical and physical architecture diagrams. Your Attributes An undergraduate or advanced degree from a top academic program. A genuine passion for technology and solving problems. A pragmatic approach to solutioning and delivery. Excellent communication skills, both verbal and written. A clear commitment to creating impactful solutions that solve our clients’ problems. The ability to work fluidly and respectfully with our incredibly talented and diverse team. A willingness to travel. Our Values & Culture Rewarding work: We’ve worked hard to earn our reputation for high quality work. That reputation allows us to work with major brands at all levels on incredibly exciting projects. Combine that with Oliver Wyman’s status as one of the Fortune 100 “Best Companies to Work For”, and you get a rewarding combination of challenge, support and recognition. Progressive employment: Flat organizational structures, resolute I&D values and a commitment to rewarding good work make for a progression path truly based on merit. A menu of healthcare options, 401k matching, and a culture of continuous improvement means your work gets more rewarding over time. Enjoyable days: We want our team members to build a career here—and to be happy. That makes us serious about caring for, mentoring, developing and sponsoring each other. This commitment also leads to opportunities for social impact and community work on company time. Balanced lives: Our work is demanding, and we want you to have the best work‑life balance you can. We’ll work with you to accommodate your personal life with flexible hours. Unrestricted U.S. work authorization is required for U.S. office locations. Oliver Wyman does not offer sponsorship for this position. Please note that CPT and OPT are restricted forms of work authorization. Marsh McLennan and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. Salary range: $225K–$240K. Base pay determined by experience, skills, training, location, certifications, and education. In addition to the base salary, this position may be eligible for performance‑based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs. #J-18808-Ljbffr
$225k - $240k
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...disciplinary solutions. This position requires a Global industry focus, an understanding of diverse solution offerings as well as management of a diverse applications portfolio, leveraging a remote onsite/offshore model, and the ability to interface with executives on...SuggestedTemporary workRemote workWork from homeHome officeFlexible hours- ...EPIC Insurance Brokers & Consultants is seeking a Senior Client Manager/ Team Lead in Houston to manage client service delivery and strengthen relationships within the insurance sector. This role focuses on supporting Charter Schools, mentoring teams, and enhancing service...Suggested
- ...Manager, Client Onboarding At Kastle, the Client Onboarding team is the bridge between a signed contract and a fully secure system. The... ...ramp plans that get specialists productive quickly. Foster an engaged, connected team culture across locations and time zones, with particular...Full timeContract workRemote work
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$50k - $65k
...customer service through various communication platforms. The ideal candidate is detail-oriented and organized, with the ability to manage multiple tasks independently. The position offers flexible scheduling and the opportunity to develop coordination and guest support...Remote workFlexible hours- ...uphold service standards. The role requires supervisory experience in guest services, strong communication, and familiarity with hotel management software. Flexible scheduling, including nights, weekends, and holidays, is expected to meet guest needs. #J-18808-Ljbffr...Flexible hoursNight shift
$26.93 - $33.66 per hour
...private equity firms, Onex Partners, and led by a forward-thinking management team, ISC is combining the worlds of insurance and technology... ...user experience, data, and AI/ML to optimize the way we engage with our customers and partners. Job Summary The Customer Excellence...Hourly payTemporary workLive inLocal areaRemote workWork from homeShift work- Visual Comfort & Co. is seeking a Customer Experience Supervisor in Houston to lead the customer service team and enhance the end-to-end customer journey. You will guide training, develop strategy, and ensure exceptional service at every touchpoint. The role requires a...Flexible hoursWeekend work
$68k
...defined: Develop and implement customer experience strategies and initiatives to enhance customer satisfaction and loyalty. Lead and manage a team of customer service representatives, providing guidance, training, and support to ensure excellent customer service delivery...Temporary workVisa sponsorshipMonday to FridayFlexible hoursAfternoon shiftEarly shift$50k - $65k
...ensuring timely communication. Ideal candidates will have strong customer service skills, attention to detail, and the ability to manage multiple tasks. This fully remote role offers flexible scheduling and a supportive work environment, with a salary range of $50,000...Remote workFlexible hours- ...directly from our team? Visit and explore our culture on LinkedIn and Instagram. What You'll Do As a Client Relationship Manager I, you will be the principal relationship leader for one or more regional clients, driving Total Project Success across people, product...Temporary workWork at officeImmediate startFlexible hours
- Holiday Inn Express Houston / Staybridge Suites Houston is seeking a Front Desk Clerk/Guest Service Agent. This role involves providing quality guest service and supporting front desk operations, including check-in/check-out, telephone services, and concierge duties. The...
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$120k - $129k
...By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies... ...client needs. Additionally, you will help drive client engagement initiatives and strategic projects aimed at continuously enhancing...Full timeContract workPart timeWork at officeHome officeFlexible hours$15 per hour
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- ...Training teams to develop customer experience training programs* Support customer-facing employees, including Inside Sales, Branch Managers, and Operations personnel* Develop reinforcement and certification programs tied to customer experience standards* Foster a...Temporary workFor contractorsWork at officeLocal areaFlexible hours
- ...Summary The Project Public Relations & Communication Coordinator is responsible for managing public relations and communication activities for a major project, with a strong focus on engagement with local communities, public authorities, and external stakeholders. The role...Work at officeLocal areaWorldwideRelocation package
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- ...experiences that make donors eager to return. Through proactive engagement, effective communication, and a commitment to world-class... ...actual and potential violations to the appropriate supervisor or manager. Essential Responsibilities: Donor Experience & Relationship Management...Work at office
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