Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Engagement Manager

$225k - $240k

Oliver Wyman

Practice Overview At Oliver Wyman Quotient, we empower organizations to unlock the full potential of artificial intelligence across their transformation journeys. Our global team of 1,600+ consultants, data scientists, engineers, strategists, and designers partner with clients to scale AI responsibly, optimize operations, and discover new value streams. We combine deep technical expertise with industry insight and workforce design to deliver production‑grade solutions, accelerate innovation, improve adoption, and drive measurable impact. Quotient is more than an AI offering—it’s a compass for navigating the AI revolution. We help clients develop and activate AI strategies, build robust technical capabilities, and foster a culture of innovation. By co‑creating solutions and embedding advanced analytics, we enable our clients to harness the value of AI in everything they do, from improving customer experience to driving sustainable growth. Above all, we work collaboratively with client teams to ensure lasting results and readiness for tomorrow’s opportunities. The Role And Responsibilities Managing the execution of individual project modules, including developing hypotheses, defining analytics to support project outcomes, managing data collection, operating model creation and analyses, conducting primary and secondary research, creatively tackling information limitations, and surfacing insights. Working closely with data scientists, engineers and other specialists to translate client needs into technical requirements, and supporting the technical team in delivering a solution, ranging from a proof‑of‑concept to a production deployment. Continuously learning about artificial intelligence, technology and its implications on our client’s businesses, customers and society. Supporting our Partner group in project delivery through accurate and high‑quality engagement execution. Developing executive client relationships, designing materials and presenting to a wide range of audiences, and working day‑to‑day with clients and other stakeholders. Reporting to Principals and collaborating with Partners, effectively seeking guidance on business, operations and technical senior‑level steer to engagements. Coaching consultants and helping them develop their skill sets. Principal Position Understanding how to deploy best practice, your own (and your team’s) expertise and the firm’s wider technical competencies to deliver successful projects. Knowing how to guide and influence thinking for your clients and teams. Working towards being an Oliver Wyman Partner of the future by identifying opportunities and building business for the firm, contributing to thought leadership and maintaining expert‑level knowledge in your areas of expertise. Your Experience Demonstrated: 5‑7 years of relevant experience, ideally with a top‑tier strategy, technology or analytics consulting firm or in a technical product management team. A strong technical background in Computer Science or Data Science. Track record of leading and managing teams, and delivering against tight deadlines in fast‑paced, demanding environments. Strong background in strategic problem solving with demonstrable analytical skills. Ability to apply technology and data expertise to solve business problems through AI, including the design and deployment of machine learning, generative AI, and advanced analytics solutions. Desired: Proven track record in managing cross‑functional teams for AI product delivery, including collaboration between data scientists, software engineers, and business stakeholders to accelerate AI adoption and deliver measurable business impact. Experience working across the AI technology stack, including data engineering, model development, deployment pipelines, and integration with various public cloud environments (e.g., AWS, Azure, Google Cloud Platform), with a focus on scalable, secure, and maintainable AI architectures. Experience working on Generative AI applications, including solution design, retrieval augmented generation (RAG), agentic frameworks, prompt engineering and evaluation methods. Strong familiarity with technology artifacts, including conceptual, logical and physical architecture diagrams. Your Attributes An undergraduate or advanced degree from a top academic program. A genuine passion for technology and solving problems. A pragmatic approach to solutioning and delivery. Excellent communication skills, both verbal and written. A clear commitment to creating impactful solutions that solve our clients’ problems. The ability to work fluidly and respectfully with our incredibly talented and diverse team. A willingness to travel. Our Values & Culture Rewarding work: We’ve worked hard to earn our reputation for high quality work. That reputation allows us to work with major brands at all levels on incredibly exciting projects. Combine that with Oliver Wyman’s status as one of the Fortune 100 “Best Companies to Work For”, and you get a rewarding combination of challenge, support and recognition. Progressive employment: Flat organizational structures, resolute I&D values and a commitment to rewarding good work make for a progression path truly based on merit. A menu of healthcare options, 401k matching, and a culture of continuous improvement means your work gets more rewarding over time. Enjoyable days: We want our team members to build a career here—and to be happy. That makes us serious about caring for, mentoring, developing and sponsoring each other. This commitment also leads to opportunities for social impact and community work on company time. Balanced lives: Our work is demanding, and we want you to have the best work‑life balance you can. We’ll work with you to accommodate your personal life with flexible hours. Unrestricted U.S. work authorization is required for U.S. office locations. Oliver Wyman does not offer sponsorship for this position. Please note that CPT and OPT are restricted forms of work authorization. Marsh McLennan and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. Salary range: $225K–$240K. Base pay determined by experience, skills, training, location, certifications, and education. In addition to the base salary, this position may be eligible for performance‑based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs. #J-18808-Ljbffr

Vacancy posted 8 hours ago
Similar jobs that could be interesting for youBased on the Engagement Manager in Houston, TX vacancy
  • $225k - $240k

     ...Transformation (PT) Locations: Boston, Chicago, New York, Dallas, Washington, DC, San Francisco Role: Telco + Quotient -AI - Engagement Manager Role Overview Providing day to day leadership of client projects and aspects of the client relationship and commercial process... 
    Suggested
    Work at office

    Oliver Wyman

    Houston, TX
    2 days ago
  • $45k

     ...TerraImm is hiring a Client Relations Executive to drive client engagement and support company growth. Serve as the first point of...  ...Strong interpersonal and communication skills Ability to manage multiple leads and conversations CRM and digital tool proficiency... 
    Suggested

    Terra Labor Consulting Group

    Houston, TX
    8 hours ago
  • $45k

     ...Experience in sales or customer service Strong communication and relationship-building skills Highly organized with the ability to manage multiple leads Comfortable using CRM systems and digital tools Spanish required | English preferred Professional, empathetic, and goal... 
    Suggested

    Blukers, Inc.

    Houston, TX
    3 days ago
  • $144k - $244k

     ...disciplinary solutions. This position requires a Global industry focus, an understanding of diverse solution offerings as well as management of a diverse applications portfolio, leveraging a remote onsite/offshore model, and the ability to interface with executives on... 
    Suggested
    Temporary work
    Remote work
    Work from home
    Home office
    Flexible hours

    NTT DATA

    Houston, TX
    8 hours ago
  •  ...EPIC Insurance Brokers & Consultants is seeking a Senior Client Manager/ Team Lead in Houston to manage client service delivery and strengthen relationships within the insurance sector. This role focuses on supporting Charter Schools, mentoring teams, and enhancing service... 
    Suggested

    EPIC Insurance Brokers & Consultants

    Houston, TX
    7 hours ago
  •  ...Manager, Client Onboarding At Kastle, the Client Onboarding team is the bridge between a signed contract and a fully secure system. The...  ...ramp plans that get specialists productive quickly. Foster an engaged, connected team culture across locations and time zones, with particular... 
    Full time
    Contract work
    Remote work

    Kastle Systems

    Houston, TX
    8 hours ago
  •  ...guest inquiries. This role requires strong customer service skills, attention to detail, and organization. Responsibilities include managing reservation requests, maintaining accurate records, and ensuring timely communication. The position is fully remote and offers... 
    Remote work
    Flexible hours

    Memory Makers

    Houston, TX
    3 days ago
  • $50k - $65k

     ...customer service through various communication platforms. The ideal candidate is detail-oriented and organized, with the ability to manage multiple tasks independently. The position offers flexible scheduling and the opportunity to develop coordination and guest support... 
    Remote work
    Flexible hours

    Careers In Travel | Destination Planners

    Houston, TX
    5 days ago
  •  ...uphold service standards. The role requires supervisory experience in guest services, strong communication, and familiarity with hotel management software. Flexible scheduling, including nights, weekends, and holidays, is expected to meet guest needs. #J-18808-Ljbffr... 
    Flexible hours
    Night shift

    TPG Hotels & Resorts

    Houston, TX
    4 days ago
  • $26.93 - $33.66 per hour

     ...private equity firms, Onex Partners, and led by a forward-thinking management team, ISC is combining the worlds of insurance and technology...  ...user experience, data, and AI/ML to optimize the way we engage with our customers and partners. Job Summary The Customer Excellence... 
    Hourly pay
    Temporary work
    Live in
    Local area
    Remote work
    Work from home
    Shift work

    ISC (Integrated Specialty Coverages, LLC)

    Houston, TX
    1 day ago
  • Visual Comfort & Co. is seeking a Customer Experience Supervisor in Houston to lead the customer service team and enhance the end-to-end customer journey. You will guide training, develop strategy, and ensure exceptional service at every touchpoint. The role requires a...
    Flexible hours
    Weekend work

    Visual Comfort

    Houston, TX
    8 hours ago
  • $68k

     ...defined: Develop and implement customer experience strategies and initiatives to enhance customer satisfaction and loyalty. Lead and manage a team of customer service representatives, providing guidance, training, and support to ensure excellent customer service delivery... 
    Temporary work
    Visa sponsorship
    Monday to Friday
    Flexible hours
    Afternoon shift
    Early shift

    Visual Comfort

    Houston, TX
    3 days ago
  • $50k - $65k

     ...ensuring timely communication. Ideal candidates will have strong customer service skills, attention to detail, and the ability to manage multiple tasks. This fully remote role offers flexible scheduling and a supportive work environment, with a salary range of $50,000... 
    Remote work
    Flexible hours

    Medium

    Houston, TX
    3 days ago
  •  ...directly from our team? Visit and explore our culture on LinkedIn and Instagram. What You'll Do As a Client Relationship Manager I, you will be the principal relationship leader for one or more regional clients, driving Total Project Success across people, product... 
    Temporary work
    Work at office
    Immediate start
    Flexible hours

    Smith Seckman Reid

    Houston, TX
    3 days ago
  • Holiday Inn Express Houston / Staybridge Suites Houston is seeking a Front Desk Clerk/Guest Service Agent. This role involves providing quality guest service and supporting front desk operations, including check-in/check-out, telephone services, and concierge duties. The...

    Holiday Inn Express Houston / Staybridge Suites Houston

    Houston, TX
    2 days ago
  •  ...Work with the best, serve the elite, and set the standard — as our Client Experience Manager. We are seeking a Client Experience Manager to join the world’s leading chauffeured services company. With offices in Houston and London, we serve top‑tier clients across the globe... 
    Work at office

    ggtworldwise

    Houston, TX
    4 days ago
  •  ...worth with a lot of really awesome people. Client Relationship Manager (Outside B2B Sales) Sales Territory: Local Radius to Houston, TX...  ...account you bring in. That’s right— forever . What You’ll Do Engage potential clients through proactive, in-person outreach and meaningful... 
    Work at office
    Local area
    Remote work

    Ernest

    Houston, TX
    2 days ago
  •  ...TITLE: Engagement Director, Supply Chain Anywhere USA HiRe Solutions Travel Requirement 80% You can live anywhere in the...  .... To qualify for this role you must have deep Supply Chain Management (SCM) experience as well as 10+ years of consulting, and client... 
    Permanent employment

    Hire Solutions

    Houston, TX
    3 days ago
  •  ...regional planning council in Houston, TX seeks a Communications Manager to lead branding, outreach, and media relations efforts. The...  ...You will oversee a team, develop communication strategies, and engage diverse communities to ensure effective outreach. Competitive salary... 
    Full time

    Houston-Galveston Area Council

    Houston, TX
    7 hours ago
  • $120k - $129k

     ...By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies...  ...client needs. Additionally, you will help drive client engagement initiatives and strategic projects aimed at continuously enhancing... 
    Full time
    Contract work
    Part time
    Work at office
    Home office
    Flexible hours

    Invesco

    Houston, TX
    4 days ago
  • $15 per hour

     ...Texas FLSA: Non-Exempt Status: Full-time Reports to: Assistant Manager Pay: $15.00 Job Summary The Hotel Intern will assist in various...  ...communications to ensure a memorable arrival experience. Greet and engage guests throughout the hotel, providing warm, personalized... 
    Full time
    Internship
    Flexible hours
    Night shift
    Afternoon shift

    Stonebridge Companies

    Houston, TX
    2 days ago
  •  ...Job Description Job Description Customer Experience Manager Department: Customer Experience Reports To: Director / Head...  ...Experience team to ensure consistent service delivery, employee engagement, accountability, and operational discipline.... 
    Contract work
    Work at office
    Remote work

    Elementia

    Houston, TX
    9 days ago
  •  ...Location: On site at location listed in job posting Summary The Private Client Relationship Manager (PCRM) is responsible for developing and managing a portfolio of affluent and high-net-worth client relationships. The PCRM delivers full balance sheet advice through... 
    Full time
    Work at office

    First Horizon

    Houston, TX
    1 day ago
  •  ...Training teams to develop customer experience training programs* Support customer-facing employees, including Inside Sales, Branch Managers, and Operations personnel* Develop reinforcement and certification programs tied to customer experience standards* Foster a... 
    Temporary work
    For contractors
    Work at office
    Local area
    Flexible hours

    PSS Industrial Group

    Houston, TX
    2 days ago
  •  ...Summary The Project Public Relations & Communication Coordinator is responsible for managing public relations and communication activities for a major project, with a strong focus on engagement with local communities, public authorities, and external stakeholders. The role... 
    Work at office
    Local area
    Worldwide
    Relocation package

    Genesis Oil and Gas Consultants

    Houston, TX
    8 hours ago
  •  ...continuous improvement in customer service processes. The ideal candidate must have a BS or MS degree and a minimum of 10 years of management experience. Strong leadership skills, adaptability, and a results-oriented mindset are essential for success in this pivotal... 

    The Everest Search Group

    Houston, TX
    8 hours ago
  • PSS Cross Country Infrastructure Solutions is seeking a Director of Customer Experience in Houston, Texas. This role is pivotal in developing and executing a customer experience strategy that emphasizes responsiveness, accountability, and service excellence across multiple...

    PSS Cross Country Infrastructure Solutions

    Houston, TX
    8 hours ago
  •  ...travel, hospitality, or related industries. The role requires a candidate with a proven track record in leading service operations, managing escalated customer concerns, and a strong analytical ability in using metrics and operational reporting. Experience in developing... 
    Remote work

    Confidential

    Houston, TX
    3 days ago
  • Virtual Travel Client Services Coordinator Weare hiring a Virtual Travel Client Services Coordinator to assist clientsthroughout their travel journey. In this role, you will provide support, sharehelpful information, and ensure clients feel prepared for their trips....
    Remote work
    Flexible hours

    Dreamstravelcr

    Houston, TX
    2 days ago
  •  ...experiences that make donors eager to return. Through proactive engagement, effective communication, and a commitment to world-class...  ...actual and potential violations to the appropriate supervisor or manager. Essential Responsibilities: Donor Experience & Relationship Management... 
    Work at office

    Gulf Coast Blood

    Houston, TX
    8 hours ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Engagement Manager. Be the first to apply!