Specialist, HVAC Technician

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Facilities Technician-HVAC Job Description Position Overview The Facilities Technician is a skilled professional responsible for performing HVAC and mechanical preventive maintenance and repairs within a given geographic territory. This role requires hands-on expertise to complete necessary work within Jones Lang LaSalle standards and guidelines while maintaining commercial building systems at peak operational conditions. Key Responsibilities Safety: - Demonstrate comprehensive knowledge of safe work practices especially regarding energized work, working at heights, and confined spaces - Recognize, assess, and mitigate or eliminate risks - Understand and use proper PPE for associated tasks Training & Development: - Evaluate and coach a workforce of Facility Engineers and Maintenance Technicians as requested by supervisors - Provide technical guidance and mentorship to support team development Operations, Maintenance & Repair: - Possess hands-on skills and knowledge to complete required repairs and maintenance on commercial HVAC systems including chillers, cooling towers, pumps, motors, air handlers, automation/controls systems, and associated electrical and pneumatic systems - Use industry standard tools in accordance with all codes, laws, and regulations - Perform preventive maintenance and repair service work on HVAC, mechanical, plumbing, electrical, and various other building systems - Maintain properties in peak operational condition Customer Service: - Apply knowledge of principles and processes for providing customer and personal services - Conduct customer needs assessments and meet quality standards for services - Evaluate customer satisfaction and maintain professional relationships Administrative & Organizational Skills: - Strong documentation and record-keeping abilities for maintenance logs, inspection reports, and compliance tracking - Proficiency with computerized maintenance management systems (CMMS) and work order processing - Ability to manage and prioritize multiple work orders and maintenance schedules effectively - Experience with inventory management and parts ordering systems - Basic project coordination skills for scheduling maintenance activities and system upgrades Communication & Interpersonal Skills: - Clear written and verbal communication for reporting system status, documenting findings, and interfacing with facility management - Ability to explain technical issues and recommendations to non-technical stakeholders - Professional interaction skills for working with tenants, contractors, and building occupants during maintenance activities - Collaborative approach when working with other trades and building operations team members - Ability to understand and audit processes, procedures, and reports Cross-Functional Collaboration: Experience coordinating with electrical, plumbing, and other building trades on integrated building systems Ability to work effectively with prope