Customer Service Representative

Job Description

Job Description

Adecco is assisting a local client recruiting for Customer Service Representative – COBRA Administration opportunities in Wausau, WI. If Customer Service Representative – COBRA Administration sounds like something you would be interested in, and you meet the qualifications listed below, apply now!

Responsibilities for a Customer Service Representative – COBRA Administration include but are not limited to:

• Perform clerical duties including data entry, document processing, file maintenance, and records management.

• Manage team inventory and process COBRA rate renewals with a high degree of accuracy and attention to detail.

• Answer incoming member phone calls, resolve inquiries, and provide exceptional customer service during peak enrollment periods.

• Prioritize multiple tasks while maintaining workflow efficiency and supporting team operations in a fast-paced office environment.

Candidates for the Customer Service Representative – COBRA Administration position must meet the following requirements to be considered:

• Previous customer service, administrative, clerical, or call center experience.

• Strong data entry, organizational, and time management skills.

• Proficiency with Microsoft Office applications and general computer systems.

• Excellent verbal and written communication skills with the ability to work effectively in a team-oriented environment.

• Ability to multitask, prioritize responsibilities, and maintain accuracy in a fast-paced setting.

• High School Diploma or GED preferred.

What's in this Customer Service Representative – COBRA Administration position for you?

• Pay: $14.80/hour

• Shift: Monday – Friday, 8:00 AM – 4:30 PM CST

• Weekly paycheck

• Dedicated Onboarding Specialist & Recruiter

• Access to Adecco’s Aspire Academy with thousands of free upskilling courses

Additional Details

• In-office position located in Wausau, WI

• Business casual dress code

This Customer Service Representative position is being recruited for by one of our Centralized Delivery Teams and not your local Branch. For instant consideration for this Customer Service Representative position and other opportunities with Adecco in Wausau, WI, apply today!

Pay Details: $14.80 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.