Beverage Server
Red Hawk Resort + Casino
Casino Beverage Service
DUTIES AND RESPONSIBILITIES
• Provides prompt, efficient, accurate, and courteous beverage service to casino guests in accordance with policies, procedures and standards.
• Performs necessary tasks to service guests, i.e., taking and filling all food and beverage orders and assisting in maintaining guests gaming area in a clean and neat manner.
• Monitors guests' needs on a continual basis ensuring all beverage requests will be promptly fulfilled.
• Assists other beverage personnel with maintenance (side work, opening/closing duties) as necessary.
• Maintains professional grooming and appearance and acts as a role model according to established grooming and appearance policy.
• Monitors guest alcohol consumption and responds accordingly.
• Works in a clean, sanitary, safe, and organized manner, abiding by all health and safety regulations.
• Cleans unwanted glass wear, plastic bottles, Styrofoam cups, napkins and unwanted debris from the guests gaming area.
• Practices full tray in, full tray out at all times. Never loiters at the bar.
• Helps refill beverage supplies at all service stations.
• Requests identification from guests in accordance with company policy.
• Utilizes proper call order when ordering beverages from bartender in a courteous manner.
• Helps keep service wells stocked, clean, and sanitary.
• Maintains thorough knowledge of casino food and beverage selections.
• Stays current on department and property knowledge and promotions.
• Follows all C.A.R.E. guidelines to help assist with guests' responsible consumption.
• Performs all other duties as assigned.
QUALIFICATION REQUIREMENTS
• High school diploma or GED preferred.
• At least one year of related experience preferred.
• Strong organizational and interpersonal skills required.
• Must be at least 21 years of age.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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