Referral Specilalist

Referral Specialist

At Project HOME, every role contributes to our mission of empowering individuals to achieve stability, wellness, and self-determination. As a Referral Specialist, you'll help patients navigate the healthcare system by coordinating referrals, connecting them with specialty care, and ensuring they receive the services they need without unnecessary barriers.

This role is ideal for someone who is highly organized, detail-oriented, and comfortable independently managing a high volume of referrals. You'll work closely with providers, patients, hospitals, and specialty practices to move referrals forward, track progress, and help ensure continuity of care.

If you have healthcare referral experience, are comfortable navigating EHR systems, and enjoy taking ownership of detailed work that directly impacts patient care, we'd love to hear from you. Location: Stephen Klein Wellness Center, 2144 Cecil B. Moore Avenue, Philadelphia, PA 19121 Schedule: Monday-Friday | 9:00 AM-5:00 PM Compensation: $21.65 - $25.46/hr (based on experience)

What You'll Do

• Manage referrals from provider order through completion of specialty care.
• Schedule referral appointments and provide follow-up instructions.
• Assist uninsured patients with insurance applications and financial assistance.
• Track hospital admissions and support continuity of care.
• Provide front desk coverage and schedule appointments.
• Maintain accurate documentation and collaborate with care teams.

What You'll Need

• High school diploma or GED.
• Two years of experience in a similar role.
• Experience using an EHR, Practice Management System, or EDR.
• Strong organizational, communication, customer service, and computer skills.
• Ability to work independently and collaboratively.

What You May Bring

• Bilingual (Spanish/English).
• Experience in an FQHC or community health center.
• Knowledge of Pennsylvania COMPASS.
• Experience serving vulnerable populations.

What We Offer

Project HOME is committed to supporting the well-being of our employees through a comprehensive benefits package.

Eligible employees enjoy:

• Competitive compensation
• Medical, dental, and vision insurance with low employee costs
• Company-paid life and disability insurance
• Paid parental leave
• Flexible Spending Accounts (FSA)
• 401(k) with employer matching
• Generous Paid Time Off, including paid sabbatical leave
• Employee wellness programs
• Professional development and career growth opportunities

Who We Are

Project HOME is a nationally recognized nonprofit organization dedicated to ending homelessness and poverty through integrated housing, healthcare, education, employment, and supportive services. We believe every person deserves dignity, opportunity, and the support needed to thrive. Our employees are united by compassion, respect, and a shared commitment to building stronger, healthier communities.

Equal Opportunity Employer

Project HOME is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive workplace where everyone is treated with dignity and respect. Employment decisions are made without regard to race, color, religion, age, sex, sexual orientation.