New Patient Coordinator

We don't train our people to be nice... We simply hire nice people

Do you want to make a difference in the lives of children?

We are looking for the brightest and the best to join our team!

Are you under challenged in your current position? Are you looking for a career in a high paced complex clinical environment?

Three major benefits offered by Cure 4 The Kids Foundation

• 40-hour work week, no nights or weekends
• One of the most competitive compensation and comprehensive benefit packages in the field of healthcare
• A state-of-the-art clinical and administrative environment located at 215 and Town Center, Summerlin on the Roseman University Campus

Cure 4 The Kids Foundation was voted #10 on the list of the Best Non-Profits to Work For in the U.S.

WHAT IT TAKES TO BE PART OF OUR TEAM
Are you an exceptional New Patient Coordinator who absolutely thrives on being part of an accountable team? Can you dedicate yourself to being part of a team serving the needs of children and their families? Do you bring the highest standards of integrity and professionalism to your team? Do you thrive in an environment where you are valued and appreciated for who you are, how hard you work and for that something special you bring to the teams you choose to work with? Are you looking for an organization that offers competitive compensation and one of the broadest and most comprehensive benefit packages available in the field of healthcare?

If you said yes to all of these questions and feel you can add to our culture, please keep reading...

This is a role that requires a multi-disciplinary team approach to solving problems and patient challenges. "That's not my job" or "someone else can do it" is not in our team vocabulary because we are here to be of support to each other. The primary goal is to bring the best patient care and experience for our area's children.

This role within our team is mission critical to the health and safety of the children we see every day at our clinic. The primary goal of every team member is to bring the best patient care and experience for our area's sickest children. If you feel inspired by what you have read so far, read on.

Summary: Performs routine administrative tasks required to establish new patients and serves as the initial contact for all new patient referrals. This is a non-exempt full-time position.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Maintains and organizes the fax queue where referrals are received.
• Responds to all incoming and STAT referrals within organization timelines.
• Answers the department phone line and returns all phone messages the same day.
• Obtains required medical records and indexes them into patients' electronic health records.
• Schedules appointments and distributes all new patient paperwork to patients/parents electronically or by mail within 24 hours.
• Obtains insurance and verifies active status on related insurance portals and alerts Patient Financial Counselors if patient is uninsured. Submits referrals to the Medical Director or designee for review.
• Monitors payer portals for incoming referrals and authorizations.
• Other duties as assigned.

REQUIRED EDUCATION AND EXPERIENCE :

• High school diploma or GED

PREFERRED EDUCATION AND EXPERIENCE:

• One (1) year of experience in a pediatric specialty medical practice
• Experience in the pediatric hematology/oncology field or other equivalent healthcare environment.
• Ability to schedule in an electronic health record system.
• Ability to verify eligibility of benefits and a general understanding of the authorization process.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Read and write legibly.
• Understand and follow written and oral instructions and directions.
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Frequently required to walk.
• Frequently required to utilize hand and finger dexterity.
• Occasionally required to reach, bend, and lift 15 lbs.

LANGUAGE SKILLS : English. Bilingual English/Spanish preferred.


CURE 4 THE KIDS FOUNDATION PARTICIPATES IN E-VERIFICATION.

Monday-Friday, 8:00 AM to 4:30 PM