Community Care Liaison

Job Description

Job Description

Royal Home Care Services

Community Care Liaison

14930 S. Cicero Ave., Suite 1C
Oak Forest, IL 60452
Job Type: Full-Time

About Us:

Royal Home Care Services is a non-medical home care agency serving clients in Illinois. We provide supportive home care services that help individuals remain safe, comfortable, and independent in their homes.

We are seeking a professional and motivated Community Care Liaison to build referral relationships, promote our services, and support client growth in the Oak Forest and surrounding service areas.

Responsibilities:

• Build and maintain relationships with referral sources, including hospitals, case managers, senior communities, physicians’ offices, and community organizations.
• Promote Royal Home Care Services through outreach, networking, and community events.
• Educate clients, families, and referral partners about our home care services.
• Follow up on referrals and coordinate with the office team for intake.
• Track outreach activities, referral sources, and follow-up status.
• Assist with basic marketing materials, community presentations, and agency visibility.
• Maintain professionalism, confidentiality, and compliance with agency policies.

Qualifications:

• Experience in home care, healthcare marketing, community outreach, sales, or business development preferred.
• Strong communication and relationship-building skills.
• Professional, organized, and comfortable speaking with referral partners and families.
• Knowledge of the local healthcare or senior care community is a plus.
• Basic computer skills, including email, Microsoft Office, or similar tools.
• Valid driver’s license, reliable transportation, and ability to travel locally.

Benefits: Eligible employees may receive:

• Paid Leave in accordance with Illinois law and company policy.
• Supportive work environment.
• Opportunity to help grow a community-based home care agency.

Ideal Candidate:

We are seeking an experienced professional with a background in healthcare marketing, home care, community outreach, or business development. The ideal candidate is a self-starter who excels at building referral relationships, expanding community partnerships, and representing the agency with professionalism, integrity, and excellent communication skills.