Admissions Specialist - Patient Access Services - ER - PRN

Admissions Specialist – Patient Access Services – ER Work location: Texas Health Harris, 1301 Pennsylvania Ave, Fort Worth, TX 76104. Work hours: PRN. Department Highlights Interact professionally and respectfully with internal and external customers, providing excellent customer service to patients and visitors. Work in a team-oriented environment with expanded resources from other Patient Access areas. Opportunity for cross‑training within different areas of Patient Access. Here’s What You Need Education : H.S. Diploma or Equivalent required. Experience : 1 Year Customer Service Experience required. Licenses and Certifications : CHAA – Certified Healthcare Access Associate preferred upon hire. Skills and Abilities : Good written, oral, and telephone communication skills. Knowledge of general office equipment, PCs, and associated software packages. Typing speed of 35 WPM corrected for errors preferred. General knowledge of medical terminology preferred. What You Will Do Accurately gather complete financial and demographic information to ensure efficient medical records and billing processes. Obtain and/or update verification of benefits and/or pre‑certification for applicable tests and procedures. Prepare, present, and thoroughly explain applicable legal, ethical, and compliance documents; ensure proper consents are signed by the appropriate parties and maintain documentation. Maximize reimbursement for services rendered by appropriately identifying insurance carriers and benefits, preventing denials by ensuring timely notification of admission to insurance carriers. Assist patients in understanding financial obligations; collect co‑payments, self‑pay deposits, and patient balances to reduce accounts receivable. Stay abreast of and comply with applicable regulations, entity and/or system policies and procedures; maintain customer service and/or productivity guidelines set forth by applicable leadership. Benefits and Perks Sense of accomplishment through teamwork. Excellent mentorship, comprehensive training, and dedicated leadership resources. Opportunities for growth. #J-18808-Ljbffr