Café Associate

Café Associate

Bayview Medical Center in Baltimore, MD is hiring for a Café Associate to join our coffee shop inside the hospital.

Bayview Medical Center | Baltimore, MD Schedule: Monday–Friday, 6:00 AM–2:00 PM Pay: $19/hour

In this role, you'll prepare coffee and espresso drinks, provide great customer service, and help keep the café running smoothly in a hospital setting.

Responsibilities

• Prepare specialty coffee, espresso-based beverages, and other menu items to brand standards
• Provide outstanding customer service and create a welcoming experience for all customers
• Take customer orders, answer questions, and process cash and credit transactions
• Assist with food preparation, stocking, and inventory management
• Maintain cleanliness, sanitation, and food safety standards throughout the café
• Complete temperature logs, safety checks, and other required documentation
• Support café marketing initiatives and promote products to drive sales
• Train or guide team members as needed and ensure quality standards are met
• Operate café equipment safely and efficiently
• Restock supplies and maintain appropriate inventory levels
• Perform routine cleaning duties, including equipment, workstations, and service areas

Qualifications

• High school diploma or GED required
• Minimum of three months of customer service experience required
• Minimum of one year of barista experience is highly preferred
• Cash handling and basic math skills preferred
• Strong customer service and communication skills
• Ability to provide clear information regarding food preparation, safety procedures, and cash handling practices
• Demonstrates professionalism, courtesy, and tact when interacting with patients, visitors, and staff
• Ability to exercise sound judgment when resolving customer concerns and providing service recovery when appropriate

Johns Hopkins Health System and its affiliates are an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.