Bartender - Summer 26
Crystal Mountain Resort
Bartender
Join our team of big mountain adventurers at the largest ski resort in Washington! Here at Crystal, it's more than our work. It's our passion for the guest experience, the outdoors, and the community that bring us together at the end of the tree-lined road. We come from near and far to be up on the mountain because it's an experience you just don't get anywhere else. Events are always on the calendar and friends are always down to play. Work in the beautiful National Forest, neighboring Mt. Rainier, as a premier Ikon Pass destination with a whole lot of stoke to share.
Apply today to grow your mountain roots with us whether you are looking to escape the city, expand your skills, or progress in the ski industry, we have a variety of roles for hard-working and enthusiastic team-players. Find your line, join our team!
Crystal Mountain, the Pacific Northwest's premier destination for skiers, snowboarders, and summer adventurers. We are part of the Alterra Mountain Company family of resorts. A career with Crystal Mountain is more than what you do today; it's being part of creating a community rooted in the spirit of the mountains, united by a passion for adventure, and celebrating legendary adventures and enduring memories that mountains bring everyone.
Our mission is to deliver exceptional service and adventures worthy of our extraordinary mountain terrain and beauty. We appreciate effort but value performance. We build relationships by acting with integrity. We communicate & decide through collaboration. We protect our environment to ensure our future. We have fun doing what we do.
The Bartender at Crystal Mountain helps create a welcoming guest experience at Washington's premier mountain resort by delivering exceptional service, preparing and serving beverages responsibly, and maintaining a clean, organized bar environment in a fast-paced summer operations setting. This role requires strong communication skills, prior bartending experience, and the ability to thrive during busy weekends, holidays, and outdoor mountain operations while representing Crystal Mountain with professionalism and hospitality.
Essential duties include:
- Set up for daily service including dishware, glassware, silverware, linens, and other amenities according to daily procedures and the Restaurant General Manager's direction.
- Serve alcohol within the laws of the Washington State Liquor & Cannabis Board and Washington State Health Department.
- Clean equipment and serving utensils, as well as maintaining clean tables and server stations.
- Stock inventory and supplies as appropriate.
- Establish pre-function side work to be performed and make sure all equipment is accounted for and in good condition, notifying Restaurant General Manager of any issues.
- Use and understand Points of Sale and accurately record sales.
- Know the menu that is to be served and be able to explain the major ingredients, preparation methods for each item to be served, and pairings as appropriate.
- Promote and maintain the highest level of customer service to all guests by anticipating the needs of our guests.
- Determine when a guest should not be served additional alcoholic beverages in accordance with Washington State Liquor & Cannabis board.
- Resolve guest complaints within scope of authority; otherwise refer the matter to management.
- Protect the organization, team members and guests by adhering to all safety, sanitation, and alcohol beverage control policies; including but not limited to Washington State Health, Liquor Department regulations, and the Center for Disease Control.
- Develop and maintain an organizational culture, values and reputation with staff, and guests.
- Ensure a positive, harmonious, compliant, and cooperative work environment.
- Act as a representative of Crystal Mountain with guests & community members.
- Abide by all Crystal Mountain employment guidelines.
Knowledge, skill and ability requirements include:
- Must hold a valid M.A.S.T. Class 12 or 13 Permit (Washington state serving license).
- Must hold a valid Washington Food Worker Card (Health & Food Safety).
- Minimum 2 years' professional experience in bartending.
- Positive attitude and excellent communication skills.
- Basic knowledge of P.O.S. systems.
Physical demands and working conditions include:
- This position may be scheduled to work in the evenings, weekends, and holidays.
- Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis.
- Able to maneuver and tap a full-size keg of beer (~160 pounds).
- Manual dexterity to operate a computer and other common office equipment on a constant basis.
- Auditory and visual acuity to operate computers, phones, mobile devices, and basic office equipment on a constant basis.
- The ability to work for extended periods of time standing, bending, reaching, and speaking on a constant basis.
- Talking and hearing occur continuously in the process of communicating with guests, supervisors, and other employees.
- Some shifts will be outdoors.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions.
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