Associate Care Navigator- MA Region

ASSOCIATE CARE NAVIGATOR – PART TIME (3 weekdays) Location: Worcester, Massachusetts Area VNS Westchester’s Community Care Navigation Program (CCN) provides comprehensive life planning, care navigation and wellness services in the comfort of an individual’s home – in‑person or virtually.

JOB SUMMARY

The Associate Care Navigator works with clients and care‑givers/families to provide service coordination and accompaniment, including transportation to medical appointments. The Associate Care Navigator works under the guidance of the Care Navigator and in collaboration with the Care Navigation and Entitlement team.

RESPONSIBILITIES

Provides transportation and accompaniment to medical appointments, as necessary. Accompanies client to ER, when necessary. Collaborates with Care Navigation team to meet Lifeplan goals of client. Attends discharge and care planning meetings as client advocate and documents any changes for client and Care Navigator. Plans and coordinates all aspects of client moves. Coordinates and arranges for personal care items as requested by client and approved by Care Navigator. Coordinates external services as requested by client and Care Navigator. Provides emotional support and companionship to clients as needed. Reports any change of client status to Care Navigator and client caregivers. Documents all interactions and occurrences in Home Health Exchange. Educates and advocates for the client in all venues. Functions as client’s health care advocate.

SPECIALIZED SKILLS AND COMPETENCIES

Bachelor's degree is preferred; can be in the process of obtaining degree. Nursing students are welcome to apply. Candidate will receive on the job training. Candidates without a bachelor's degree but who have healthcare experience will be considered. Candidate must have valid Rhode Island driving license and be willing to drive clients in client’s vehicle. Candidate will demonstrate independence, flexibility, responsiveness and good organizational skills. Understanding and ability to deliver highest degree of customer focused services. Excellent verbal and written communication skills. Hours are flexible and college schedule can be accommodated. Must be available to travel within Providence, RI and surrounding areas.

REPORTS TO

Director of Community Care Navigation Program

COMPENSATION

Up to $34 per hour, salary based on experience. #J-18808-Ljbffr Visiting Nurse Services Westchester