Product General Manager, Co-Brand

Job Opportunity At U.S. Bank

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

This high-profile role is responsible for partnering with a large, strategic co-brand partner to identify and implement the right end-to-end product and customer experience across all bank and partner touchpoints. As a Credit Card Product Manager, you will:

• Deeply understand the co-brand card product using data and insights to determine whether the product is meeting customer needs and enabling the right P&L outcomes for the bank
• Identify and implement improvements to drive deeper customer engagement, improved customer experience, optimized margins and inorganic growth, in all cases working with and through a cross-functional team within the bank and in our partner organization.
• Collaborate with the co-brand partner and our internal operations teams to ensure a cohesive customer service experience, enabling intuitive hand offs between the bank and the partner and a high quality servicing experience within both organizations.
• Partner closely with Finance to manage monthly performance analysis, identify trends, and deliver executive-level reporting on profitability drivers, portfolio performance, and margin optimization opportunities.
• Build strong business cases and financial models to support roadmap prioritization
• Lead the implementation of new product enhancements and operational improvements ensuring adherence to regulatory requirements and internal controls.
• Works cross-functionally with Marketing, Technology, Experience Design, Operations, Fraud, Compliance, Legal, Implementations, and Finance to deliver on portfolio priorities, and go-to-market execution.

Basic Qualifications

• Product Management experience

Preferred Skills and Experience

• P&L ownership and product financial management
• Product strategy and planning
• Data-driven decision making, performance measurement, and optimization
• Customer research, insights, and execution
• Go-to-market strategy and enablement
• Pricing strategy and business case development
• Strong customer centricity across all touchpoints
• Understanding of technical product concepts, integration, and modernization
• Experience managing risk and regulatory considerations in a product environment

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $119,765.00 - $140,900.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.