Seasonal Sales Associate, HOKA

Summary Seasonal Sales Associate for 2-5 months. Create the best possible customer experience, listen to each customer and offer recommendations, provide current product knowledge, and communicate HOKA brand sustainability initiatives and social and ethical commitments to our customers. Operate as part of a dynamic team and cooperate to achieve business goals. Description Create personalized shopping experiences that drive brand loyalty. Greet customers promptly and courteously as they enter the store. Ensure that all customer questions are addressed accurately and responded to before they leave. Provide exceptional service from start to finish, including effectively communicating our return policy. Maintain a positive, cheerful attitude with customers and team members, promote the store and brand image in all interactions, and adhere to a dress code. Provide exceptional customer service to in‑store customers and those who call on the phone. Operate the cash register, handle money accurately, check inventory daily, and ensure products are stocked and merchandised in accordance with Visual Merchandising standards. Maintain a clean and well‑organized back‑stock area and employee break area, including daily vacuuming, sweeping, and dusting. Practice safety‑consciousness and respond to theft in accordance with our policies. Report to work on time and notify your Store Manager in advance if you will be late or absent. Core Competencies Ensure the highest level of customer service possible as outlined in our Service Training Program Prioritize brand and product knowledge training in customer interactions Communicate effectively with customers, team members, management, and corporate stakeholders Contribute to a team and cooperate to achieve goals Multitask in a fast‑paced environment Respond to problem situations with professionalism Think critically to solve problems and approach challenges with agility Key Qualifications 2 (two) years of retail store experience preferred High School Diploma Excellent verbal and written communication skills and ability to convey the HOKA and Deckers Brands Vision and Mission to team members and customers Highly motivated team player and self‑starter Additional Requirements Flexibility of schedule and hours to meet the needs of the business Proficient in Microsoft Office suite of tools and applications Valid driver’s license $17.50 – The salary posted reflects the target for new hire salaries for this role at this specific store location. Individual pay will be determined by location and additional factors, including job related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary for your preferred location during the hiring process. Equal Employment Opportunity All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law. #J-18808-Ljbffr Deckers Brands