NDT Quality Supervisor

Shift: 1st shift City: Solon Swagelok, Northeast Ohio, USA Swagelok is a global organization and one of the largest employers of manufacturing talent in Northeast Ohio. We are driven by our core values of Quality, Integrity, Respect for the Individual, Customer Focus, Innovation, and Continuous Improvement, which are demonstrated through our daily actions. For over 75 years, our dedication to our core values has been the foundation for our success. Our products have been up into space, down to the bottom of the ocean, and everywhere in between. That same dedication spans to our customers. Throughout our organization we demonstrate a commitment to these values and those we bring onboard. Whether you want to grow in your role or explore broad opportunities and develop new skills—you’ll thrive in a culture that promotes learning and development. We strive to be a company where we all can do our best work with a true sense of purpose and belonging. Be Connected. Be Valued. Be You. Position Summary The quality control supervisor is responsible for leading and directing the day-to-day activities of the plant(s) Quality Control Department. The supervisor is responsible for driving the standardization of quality system processes, development, and implementation of plans for continuous improvement and providing opportunities for personal and professional development of associates. The Quality Control supervisor is an integral part of the Plant Leadership team. He or she must also collaborate with other associates and cross‑functional areas within operations. The successful candidate will bring demonstrated expertise in ultrasonic testing, with Level III certification strongly preferred, to effectively support internal non‑destructive testing (NDT) activities and ensure inspection processes meet all quality and regulatory requirements. In this Quality Supervisor role, the candidate will oversee day‑to‑day NDT operations, provide guidance and support to technicians, and maintain strong oversight of supplier NDT programs to verify compliance, consistency, and adherence to established standards. Essential Duties & Responsibilities Supervise the execution of Swagelok’s Quality System, ensuring a team of inspectors and technicians follow all procedures with adequate skill and maximum efficiency across all boundary teams, shifts, and site(s). Develop personal and team skillsets to foster a lead‑by‑example group of inspection subject matter experts that continually raise the standard of Swagelok’s world‑class quality culture. Drive site‑wide accountability to behavioral Quality Absolutes such that all associates consistently follow routings, knowingly execute quality plans, and always maintain accurate data. Oversee the collection, interpretation, and application of quality control datasets toward substantiating and prioritizing improvement initiatives. Lead change at the associate and peer level to influence the adoption of continuous improvement initiatives such as new technology introduction and method enhancements. Partner with cross‑functional teams to respond to customer claims and corrective actions promptly. Facilitate material review board (MRB) meetings by coaching operations supervisors through metric interpretation and improvement activities. Report on quality key performance indicators (KPI) and promote data‑guided performance recovery plans, as needed. Promote rigorous use of standard tools for solving problems and continuously improving defect prevention and detection practices: DPS, CA, SPC, DOE, Gage R&R, etc. Communicate appropriately crafted summaries of past performance wins/losses and future improvement activities with all levels of Corporate and Operational leadership. Champion and work to ensure continuous quality system audit readiness. Approximate # of direct reports (if applicable) – 7‑16 Budget responsibility (if applicable) – $5,000 or less Education and/or Work Experience Requirements – Required 2+ years of experience with demonstrated leadership ability in a manufacturing environment. MSOffice (Excel, Word, Powerpoint, etc.), systems (SAP, CMMS, etc.) desirable. Technical understanding of product and processes relative to the area of responsibility is a plus. Interpretation and writing of technical documents. Excellent communication skills with all levels in the organization including sales and service centers. High school diploma is required. Awareness of ISO9001 requirements, statistical control methods, problem solving techniques, and data analysis tools. Preferred An associate or bachelor's degree or equivalent work experience is preferred. Critical Competencies Social Savvy – Social Awareness, Organizational Awareness Manage Relationships – Influence, Teamwork and Collaboration, Inspiration, Conflict Resolution Working Conditions and/or Physical Requirements Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards. Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards. Swagelok provides a comprehensive package of valuable benefits called Total Rewards focused on health and wellness, compensation, retirement planning, and supplemental rewards. Swagelok is proud to be an Equal Opportunity Employer. Applicants are selected without regard to race, ethnicity, creed, color, religion, sex, pregnancy, pregnancy‑related medical conditions, age, national origin or ancestry, disability, genetic information, veteran/military status, sexual orientation, gender identity or other protected characteristic under federal, state or local law. Swagelok will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990, the Americans with Disabilities Act Amendments Act of 2008, and Ohio state law. This job summary is intended to be brief and does not list all the duties for this position. Nothing in this job description should be construed as an express or implied contract of employment. Swagelok is an at‑will employer, which means that either party is free to terminate the employment relationship at any time, without any advanced notice, for any reason or no reason. #J-18808-Ljbffr Swagelok