Seasoned Commercial Refrigeration Technician

Overview STR Mechanical is a commercial and industrial HVAC services company with operations across the Carolinas and Virginia. Founded in 2006, STR Mechanical partnered with FirstCall Mechanical in 2022. FirstCall Mechanical is a leading provider of commercial and industrial HVAC, building controls, electrical, and plumbing services serving diverse facility types. Position Commercial Refrigeration Technician II Location: Charlotte, NC FirstCall Mechanical is actively expanding its operations nationwide and is committed to quality and customer satisfaction. We value employee growth and development and strive to be the first call for talented team members who want a career, not just a job. Benefits Overview Competitive Weekly Pay Comprehensive Healthcare Coverage - Medical, Dental, Vision, Free Telehealth + More Financial Resources - 401(k) Retirement Savings Plan with a 5% match, Life Insurance, Short & Long-Term Disability Time-Off & Holidays - Up to 4 weeks of Paid Off, 9 Paid Holidays + Veterans Day for Veterans Career Growth & Development - Company-sponsored education and career advancement programs Generous Referral Bonus of $2,500 per referral Role-Specific Perks - Company vehicle or allowance, mobile phone or phone allowance, uniforms, and work boot and pants allowances Role Overview We are seeking an experienced Commercial Refrigeration Technician II to join our fast-growing team. The ideal candidate will have a can-do attitude, strong problem-solving skills, and an active EPA Certification. Responsibilities Diagnose causes of problems and/or failures in commercial refrigeration systems and components, including compressors, evaporators, condensers, and electrical controls Perform maintenance and service repairs on ice machines, coolers, freezers, and other refrigerated systems (Superheat/Subcooling/Delta T) Repair or replace defective parts in units and equipment and their controls Communicate with Dispatch to ensure completion of scheduled jobs Maintain preventative maintenance schedules and procedures for customers Communicate effectively with clients to explain system issues, recommended repairs, and maintenance procedures Supervise and mentor apprentices and junior technicians, providing guidance on best practices Ensure team adherence to quality standards and project timelines Adhere to all safety protocols and regulations Accountabilities Continual learning and development in the body of knowledge through FirstCall Academy Maintain elite level of customer service to ensure continued trust in FirstCall Organizational Alignment This position reports to the local Vice President of Service and is responsible for engaging with the service team and all customers. Qualifications Valid Driver License with acceptable driving record Active EPA Certification 5+ years of experience in a commercial HVAC setting OSHA 10 certification Available to work flexible hours and on-call shifts as needed Strong mechanical aptitude and problem-solving skills Behavioral & Skills Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos; ability to write correspondence; ability to communicate effectively with customers and account managers Mathematical Skills: Basic arithmetic and measurement conversions as required Reasoning Ability: Ability to follow instructions and solve problems; ability to prioritize multiple tasks Physical Demands: Regular use of hands; ability to lift up to 50 pounds; ability to climb, balance, and perform field duties Note This job description is not all-inclusive. Additional duties may be assigned as needed to meet organizational needs. FirstCall does not accept unsolicited resumes or inquiries from recruiters or agencies. Applicants selected to proceed will be contacted directly by a member of our team. Applications stay active for 60 days; after 60 days, applicants must reapply. #J-18808-Ljbffr