Director of Information Technology

Job Summary:

Reporting to the Chief Finance Officer, the Director of Information Technology is responsible for leading Honolulu Museum of Art's ("HoMA") technology strategy, systems, infrastructure, cybersecurity, and IT operations. This role partners across departments to develop and implement technology solutions that advance the Museum's mission, enhance operational effectiveness, and ensure secure, reliable access to systems and data. The Director of Information Technology provides strategic leadership to the IT team, partners with leaders across departments, manages technology vendors and budgets, and drives continuous improvement in systems, processes, and user support.

The Honolulu Museum of Art:

Opened in 1927, the Honolulu Museum of Art is a home for art and education created for the benefit of the entire community. Founder Anna Rice Cooke envisioned a museum that would bring people together through the power of art and "the deep intuitions that are common to all." The museum was conceived of as a place of meaningful exchange and dialogue, celebrating the diverse artistic and cultural traditions of Hawai'i's multi-ethnic population. From this founding intention grew the museum of today, with a world-class encyclopedic collection of more than 55,000 works of art, representing a stunning breadth of places and eras, from all corners of the globe and from the ancient past to the present day.


To learn more about HoMA, please visit our website.

Minimum Qualifications:

• A bachelor's degree in Information Systems, Computer Science, or a related field.
• 8 years of progressive IT leadership experience including leading IT operations, infrastructure, systems administration, project delivery, security, budget administration, and vendor management.
• Excellent written and verbal communication skills and the demonstrated ability to describe to a variety of stakeholders complex technology concepts and practices as they relate to institutional goals and initiatives.
• Proven project management and multiyear budget management experience.
• Strong knowledge of the following:
  • Microsoft 365 administration
  • Entra ID/Azure AD and hybrid identity
  • Intune and Endpoint management
  • Active Directory and Group Policy
  • Windows Server and Virtualization platforms
  • Enterprise storage and backup platforms and appliances
  • TCP/IP networking, DNS, DHCP, VLANs, and core networking concepts
  • Core networking equipment including firewalls and switches
  • Cybersecurity best practices and risk management
• Honesty, integrity, enthusiasm, perspective, and a strong work ethic supported by commitment and follow-through.
• Ability to work within and support a diverse community of visitors, artists, and employees.

Desired Qualifications:

• Advanced degree in a related field, such Information & Computer Sciences, or Cybersecurity.
• Relevant certifications such as CISSP, CISM, Security+, Network+, PMP, ITIL, Microsoft, or equivalent professional training.
• Experience managing endpoint platforms from an infrastructure and identity perspective, including configuration standards, compliance, and integration with identity and security controls.
• Experience administering Microsoft 365 environments including SharePoint, Teams, Intune, Defender, and Entra ID.
• Experience developing and managing cybersecurity governance.
• Experience supporting enterprise business applications, CRM systems (e.g., Tessitura), Point-of-Sale systems, ticketing systems, fundraising platforms, collections management systems or related platforms.
• Experience in IT service management practices such as incident, change, and knowledge management.
• Experience in a museum environment or nonprofit organization with multiple sites and varying degrees of need.
• Understanding of Honolulu Museum of Art's established identity and dedication to advancing it.

Essential Duties:

Strategic Leadership & Planning

• Develop and execute a comprehensive IT strategy aligned with organizational goals and strategic plans.
• Serve as a trusted advisor to leadership on technology investments and digital transformation.
• Identify opportunities to improve systems, processes, and user experience through innovation.

IT Operations & Infrastructure

• Oversee the design, implementation, and maintenance of IT infrastructure, including network, servers, cloud environments, and end-user systems.
• Ensure system reliability, scalability, and performance across all departments.
• Lead system integrations and ensure interoperability across platforms.

Cybersecurity & Risk Management

• Establish and enforce security policies, standards, and best practices.
• Oversee cybersecurity strategy, including threat mitigation, monitoring, and incident response.
• Maintain business continuity and disaster recovery planning.

Project & Vendor Management

• Lead IT projects from planning through implementation, ensuring delivery on time and within budget.
• Manage vendor relationships, contracts, and procurement processes.
• Evaluate and implement new technologies and solutions.

Team Leadership & Development

• Lead, mentor, and develop the IT team, fostering a high-performing and collaborative environment.
• Oversee staffing, training, and performance management.
• Promote a culture of continuous learning and innovation.

Budget & Resource Management

• Develop and manage the IT operating and capital budgets.
• Monitor expenditures and identify cost optimization opportunities.
• Support long-term financial planning for technology investments.

User Support & Training

• Ensure effective technical support services for staff.
• Promote user adoption through training and resources.
• Partner with departments to understand and address technology needs.

Compliance & Governance

• Ensure compliance with applicable laws, regulations, and internal policies.
• Maintain documentation, internal controls, and audit readiness.
• Support institutional data governance and privacy practices.

Culture & Inclusion

• Demonstrates a commitment to fostering a respectful, inclusive, and equitable workplace and supports organizational initiatives that promote belonging and collaboration.

Other

• Performs other duties as assigned.

Compensation:

HoMA is committed to practicing salary transparency. The pay range for this position is $120,000 to $130,000 with final compensation based on experience, education, market date, and internal equity.


Benefits Include:

• Employer paid medical, dental, and vision coverage
• 12 paid holidays
• Vacation: 15 days in Year 1, increasing to 20 days in Year 2
• 15 days of annual sick leave
• Retirement plan with employer matching after Year 1
• Employee discounts (Museum, Shop, Café, and Art School discounts)
• Onsite parking provided

Working Conditions and Atmosphere:

Members of the Museum Leadership Team at the Honolulu Museum of Art are expected to devote significant amounts of time and energy to the successful pursuit of their jobs. The Director of Information Technology must be prepared to work evenings and weekend hours on an occasional basis, in addition to fulfilling the performance obligations of a routine workday.


Works in an office environment. General office hours are Monday through Friday, 8:00 a.m. to 5:00 pm with flexible scheduling as needed. Ability to operate general office equipment including computer, copier, printers, fax machine, etc. Ability to lift, carry, push, pull, up to 25 lbs. of general office material or equipment.


The employee must be able to fulfill all Essential Duties with or without a reasonable accommodation. This job description is not designed to cover or contain a comprehensive list of all activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned, at any time with or without notice.


EEOC Statement:

HoMA is proud to be an equal opportunity employer and is committed to providing equal opportunity for all employees and applicants. HoMA recruits, hires, trains, promotes, compensates, and administers all personnel actions and benefit programs without regard to race, color, ancestry, religion, sex, including pregnancy and gender identity and expression, national origin, age, disability, sexual orientation, reproductive health decisions, marital status, arrest and court record (except as legally applicable), citizenship, credit history, military and veteran service, victim of domestic violence or sexual abuse victim status, genetic information, or any other characteristic protected by applicable federal, state, or local law.

The statements contained herein describe the scope of the responsibilities and essential functions of this position but should not be considered an all-inclusive listing of work duties and requirements. Individuals may perform other duties as assigned, including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload.


HoMA maintains a policy of nondiscrimination in all employment practices and decisions, ensuring equal employment opportunities for all qualified individuals. This applies to both HoMA employees and applicants for employment with the Museum. Any form of harassment of any employee because of any protected status is prohibited.


HoMA welcomes people from all backgrounds and walks of life, and this is reflected in our diverse community of employees. We encourage applications from candidates across a wide variety of backgrounds, including, but not limited to, people of all races and ethnicities, people with disabilities, women, veterans, and all members of the LGBTQ+ community.