Field Service Engineer

Field Service Engineer
Join our team as a Field Service Engineer
specializing in Aircraft Power Systems . You'll be the technical expert customers rely on-providing real-world support across our product lines. If you're energized by troubleshooting complex systems, delivering a standout customer experience, and partnering with internal teams to drive rapid resolution, this role is built for you. Required Skills:
To be successful in this position, you should have:

• Minimum 5 years
  of direct aviation experience
  and technical support
  experience in a customer support environment
  
• Extensive knowledge
  of aircraft electrical systems
  and strong troubleshooting/problem-solving skills for installation and operation
  
• Experience conducting tests and inspections
  of avionics and electrical systems
  to evaluate field function and operation
• Knowledge of aviation certification requirements including relevant disciplines such as:
  • DO-160
    
  • DO-254
    
  • DO-178
    
  • DO-311a
    
  • As they relate to TSO , Type Certification , or Supplemental Type Certification
    activities
  
  
• Experience with:
  • FAR Part repair station requirements
    
  • FAR Parts 91, 23, and 25
    operations
  • Current FAA and EASA requirements
    
  
  
  
  
• Proficiency with Microsoft Office
  and CRM systems
  
• Strong attention to detail , with an ability to stay organized, focused, and results oriented
  
• Demonstrated problem-solving , critical thinking , and prioritizing
  skills
• Excellent verbal, written, and interpersonal communication
  
• Comfort with a work style that includes spending most of the day on the phone
  from an open office environment
  

Nice to Have Skills:
We'd especially value candidates who also have:

• Working familiarity with aircraft instruments and avionics
  to provide backup technical support
  
• Knowledge of FAA Special Conditions
  
• Bachelor's degree
  in a related field
• FAA A&P and/or pilot certification
  
• Travel:
  Up to 15%
  as needed to meet business requirements
• Must be able to maintain accurate and complete records of service and support communications
  
• Must be able to support product installation, configuration, operation, and management through a primary technical support role
• Participate in industry trade shows as required
  

What You'll Do:

• Diagnose customer issues, determine the action required, and drive resolution using company databases, customer information, and collaboration across departments
• Serve as a primary technical interface
  for installation, configuration, operation, and management of products
• Assist with development of technical sales presentations
  for customer meetings and industry events
• Monitor field data for reliability trends
  and proactively coordinate with Quality and Engineering
  for root cause analysis and resolution
• Track support cases to ensure timely resolution
  and effective follow-through
• Maintain accurate records of service and support communications
• Support industry events and participate in trade shows as required

If you're ready to bring your aviation expertise to impactful field support and help customers move faster with confidence, apply now and take the next step in your career.

Estimated Min Rate : $75000.00

Estimated Max Rate : $95000.00

What's In It for You?


We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh's network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh's extensive talent community that will provide you with access to Yoh's vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:

• Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
• Health Savings Account (HSA) (for employees working 20+ hours per week)
• Life & Disability Insurance (for employees working 20+ hours per week)
• MetLife Voluntary Benefits
• Employee Assistance Program (EAP)
• 401K Retirement Savings Plan
• Direct Deposit & weekly epayroll
• Referral Bonus Programs
• Certification and training opportunities

Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Visit
to contact us if you are an individual with a disability and require accommodation in the application process.

For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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