Support Coordinator

UA Support Coordinator

Play a key role in client success. Valley's Adult Outpatient Valley West program provides flexible, evidence-based mental health and substance use services that allow clients to receive support while continuing to navigate their daily lives. As a UA Support Coordinator, you'll play an important role in the recovery process by ensuring accurate specimen collection, supporting program operations, maintaining documentation, and helping clients access the services they need.

Pay: Range starts at $17.75/hr (pay is calculated based on years of related experience)

Schedule: Monday Friday | 10:00AM - 6:30PM

Benefits highlights

• Compensation: Our compensation program includes tenure-based service increases and performance bonuses that recognize and reward high-performing team members.
• On-Demand Pay: Gives you access to a portion of your earned wages before your scheduled payday.
• Time off: We offer 15 days of accrued paid time off annually (increasing by one day with each year of service), 10 paid holidays, 2 wellness days, and paid parental leave.
• Health & Insurance Benefits: Full-time and part-time team members working 30+ hours per week are eligible for medical, dental, vision, life, and disability insurance, as well as voluntary options including accident, hospital indemnity, critical illness, financial protection, and pet insurance. Valley also provides Basic Life, Accidental Death & Dismemberment, and Long-Term Disability Insurance at no cost to eligible team members.
• Health Savings & Reimbursement: Out-of-pocket medical expenses may be eligible for reimbursement through our Garner HRA up to $2,000 for individuals and $4,000 for families. Depending on your medical plan selection, you may also contribute pre-tax dollars to a Health Savings Account (HSA), with a company match of up to $900 for individuals and $1,800 for families.
• Retirement: Our 401(k) plan accepts both pre-tax and Roth (post-tax) contributions and includes a company match of up to 6% of your annual salary.
• Professional Development: We invest in our team members' growth through tuition reimbursement, new licensure reimbursement, paid training and conference attendance, continuing education reimbursement, and paid time for continuing education.

Why Valley?

Since 1984, Valley Behavioral Health has helped thousands of adults, children, and families access high-quality behavioral health care. As the largest non-profit community behavioral health provider in the Intermountain Region, Valley offers a comprehensive range of services to ensure each individual receives the personalized care they need to heal and grow. You will belong in a community where you can be yourself, grow your career, and embrace new opportunities. Valley is committed to being an organization that promotes authenticity and encourages opportunities for success.

Job Summary

The UA support coordinator performs a variety of duties that include observing, collecting and packaging client urine samples as well as administrative and clerical tasks to facilitate the continuity of client care.

Essential Functions

• Observes and collects urine samples according to DOT standards
• Labels, documents, and prepares samples for processing
• Follows Universal Precautions and all OSHA standards when handling samples
• Maintains a clean, sanitary, and private collection space
• Inputs OQ scores and RANT assessment scores to online database
• Completes documentation on services provided
• Provides administrative support on assigned projects
• Answers program phone calls to schedule appointments and answer questions as needed
• Follows agency documentation policies for all phases of treatment including assessments, care plans, treatment transitions and discharge plans, and client care
• Adheres to ethical and legal standards set by licensing boards and state regulations. Strictly adheres to HIPAA guidelines.
• Participates in ongoing professional development activities to meet licensure, certification, and/or other agency requirements

Requirements

• CPR certification (post hire as needed)

Preferred Qualifications

• Previous office/administrative experience
• Previous healthcare or laboratory experience