Medical Assistant (LPN/CMA/RMA/EMT) - casual

Job Description

HealthPartners North Suburban Family Physicians has an exciting opportunity for a Medical Assistant (LPN/CMA/RMA/EMT) to join our team!


This casual role will support our North Suburban Family Physicians clinics including our Hugo Urgent care. You can pick up shifts that work for you!


Shift lengths vary between 6-12 hours Monday - Friday between 6:45am - 8pm, Saturday/Sunday between 7:30am - 5pm (Urgent care only).


Weekends are not required. We prefer individuals with weekly availability and flexibility, and we require a minimum of 2 days/month. New hires must have availability to train 3-4 days per week (Monday-Friday) for the first several weeks. The length of training is based on experience level.


The Medical Assistants at North Suburban Family Physicians are responsible for a variety of duties including:


Perform functions that support/provide patient care:

• Patients are roomed according to rooming and/or clinic guidelines.
• Vital signs and other pertinent physical measurements are obtained and recorded accurately.
• Medication and clinical procedures are administered (according to authorized policy and demonstrating proficiency) and documented according to North Suburban Family Physicians policy. This may include DISCUS or AIMS assessment.
• Charts are reviewed for the presence of pertinent information relevant to today's encounter. This may include Prepared Practice work as developed by the team.
• Needed and requested health educational materials are provided to the patient and documented.
• Patients and their records are handled in a private and confidential manner per North Suburban Family Physicians policies.
• Seek medical and/or nursing assistance when encountering an acutely ill patient or a patient with a changing condition.
• Exam rooms and treatment rooms are prepared for examination of the patient and set up for procedures.
• Patient is prepared for medical interventions.
• The exam/procedure room is prepared, and the provider is assisted as needed.
• Charts are prepared and station records maintained which may include the following:
  • MSRs are checked for completion and routed appropriately.
  • Lab, x-ray and miscellaneous forms are prepared when requested.
  • Drug refills are processed according to clinic protocols.
  • Station logs, (i.e., pap, pathology, etc.) are monitored as assigned.
  • Prepare charts for patient appointments as indicated by the type of clinic visit and the reason for the appointment according to established practices and procedures.
• Facilitate timely and accurate flow of communication within the clinic/location.
  • Messages and test results are accurately received and relayed to the appropriate person/location in a manner consistent with clinic practices and/or standards.
  • Gathers all necessary and appropriate information from a caller and relays information to the appropriate provider for necessary follow-up.
  • Reception desk is informed of provider's schedule status. Will assist in coordination of urgent and non-urgent provider schedule changes to ensure patient and provider needs are met.
  • Patient correspondence performed when requested.
  • Patients are assisted in completing forms when appropriate.

Cleaning and sterilizing procedures support infection control and OSHA standards.

• Instrument and equipment are prepared and sterilized according to procedure.
• Complete scheduled cleaning requirements for the designated work areas. Document completion of work to comply with infection control and OSHA standards.
• Implement other infection control procedures as needed.
• Adhere to protective clothing requirements.

Clinic supplies are adequately stocked and well organized.

• Ensure that department inventory requests are processed and delivered in a timely manner.
• Responsible for supply requisitions according to clinic procedures.
• When receiving supplies, equipment and other authorized deliveries, check merchandise against packing slip and report all damages and discrepancies.
• Prepare returns for shipment with all appropriate documentation.
• All designated areas are stocked adequately. Expiration dates are routinely checked. Outdated supplies are removed and/or replaced.
• Maintains prescription sample supply cabinet as per clinic/location protocol.

All equipment is properly maintained, and adequate records are kept.

• An inventory of instruments and equipment is kept current.
• Instruments and equipment are calibrated as needed and maintained in proper working order. All maintenance is documented.

Maintain current or compliant status as determined by the appropriate accrediting body. You must let your Supervisor and Human Resources know if your certification/registration status changes.

The Medical Assistant may work at any of the North Suburban Family Physicians clinic depending on clinic need.

Perform other duties as assigned.

This position requires:

• High School diploma or GED
• FOR LPN: Graduate of an accredited nursing program and current LPN license in Minnesota
• FOR MA: Graduate of an accredited MA program OR Graduate of an accredited EMT program and current EMT License
• FOR RMA: Graduate of an accredited MA program and current Registration through AAMA or AMT
• FOR CMA: Graduate of an accredited MA program and Current Medical Assistant Certification through AAMA or AMT
• Current BLS certification for health professionals through the American Heart Association or Red Cross required and maintained. On-line BLS certification is not acceptable.
• Demonstrated verbal and written communication skills, including appropriate use of English grammar and spelling
• Demonstrated ability to function with multiple priorities and interruptions

Preferred requirements include:

• Current Medical Assistant Certification or Registration through AAMA or AMT
• At least six months recent (within the last 3 years) experience in a direct patient care setting
• Computer skills

Physical requirements include:

• Must possess speech, hearing and sight skills to perform the functions of the position.
• Must be able to speak, read and write English proficiently.
• Body mobility, coordinated dexterity of hand, ear and eye, sensory acuity and verbal ability to perform the functions of the position.
• The ability to work walking, standing, and/or sitting for prolonged periods of time.
• The ability to lift, carry, bend, reach, squat, kneel on an occasional basis.
• The ability to read, analyze and collect data.

About Us

At HealthPartners we believe in the power of good - good deeds and good people working together. As part of our team, you'll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work.

We're an integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world.

At HealthPartners, everyone is welcome, included and valued. We're working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.

Benefits Designed to Support Your Total Health As a HealthPartners colleague, we're committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care.

Join us in our mission to improve the health and well-being of our patients, members, and communities.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.