Senior Support Analyst (Integration)
head-huntress.com
Senior Support Analyst (Integration)
Job Title Senior Support Analyst (Integration) Location Charlotte, NC (100% On-site) Only US CTZN or GC holders to apply. Associates who are local to Charlotte are encouraged to apply as there might be in-person interview
Job Description As a Senior Support Analyst (Integration), you will be responsible for managing and supporting custom API solutions, API Platform management, and solutions integration for the organization. This role requires technical expertise, problem-solving skills, communication abilities, and adaptability to fast-paced environments. Roles & Responsibilities Provide advanced technical support to resolve complex issues related to integrations, including diagnosing and troubleshooting system errors and performance issues. Work closely with developers to understand the root causes of issues and implement effective solutions. Manage integrations with other systems and tools to ensure seamless data flow and process automation. Provide expert support to end-users, troubleshoot issues, and resolve technical challenges promptly. Leads initiatives to monitor and improve the reliability, stability, and performance of the systems with focus on end user experience and availability. Proactively catch and remediate potential issues to avoid end user impact. Identify opportunities for process improvements and implement best practices to enhance the efficiency and effectiveness of the support team. Respond to major incidents and demonstrates the skills to identify and solve issues quickly to avoid financial losses. Participate in root cause analysis and identify process to remediate future outages by providing interim or permanent fix. Manage day to day incidents, including daily health checks, work closely with team and business partners to provide resolution and conduct follow ups. Escalates problems to appropriate teams as necessary. Assist with deployments and oversee the move-over process, ensuring minimal disruption to daily operations Develop and deliver knowledge documents and shares knowledge with the team. Provide 24x7 support and participate in on call rotation for critical production systems.
Must-Have's Bachelor's degree in Computer Science or a relevant engineering field 5-8+ years of hands-on experience as an Integration Engineer Minimum 3 years of experience developing or supporting MuleSoft APIs or comparable integration technologies Knowledge of RESTful API design, data transformation, and flow design
- ...About the job Senior Support Analyst (Integration) Senior Support Analyst (Integration) needs 5 - 8 plus years of relevant, hands-on experience as an Integration Engineer with 3 years of experience with developing or supporting Mulesoft API or other relevant technologies...SeniorPermanent employmentInterim role
Global Channel Management
Charlotte, NC2 days ago - Staffingagencyrecruitment is looking for a Senior Support Analyst based in Charlotte, NC. This role involves managing and supporting custom API solutions and requires at least 5 years of experience, particularly with Mulesoft API. Responsibilities include providing technical...SeniorRelocation
- ...About the job Senior Operations Support IT Analyst Senior Operations Support IT Analyst needs 5-8 years in Salesforce administration and support with MuleSoft integration experience Senior Operations Support Analyst requires: Strong Salesforce...Senior
Global Channel Management
Charlotte, NC5 days ago - Summary The Senior Technology Support Analyst - Operational Technology Hardware Support is responsible for the maintenance, troubleshooting, repair... ...equipment Fare collection support hardware and integrated devices Perform root cause analysis on recurring hardware...SeniorFor contractorsWork experience placementRemote workWeekend work
- ...competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. As a Loan Support Analyst Senior within PNC's Complex Loans - Midland organization, you will be based within the PNC Midland footprint. As a Loan...SeniorFull timeTemporary workPart timeWork experience placementWork at office
PNC
Charlotte, NC3 days ago $115k - $130k
...Senior Technical Specialist, General Liability Sompo has a unique opportunity for a... ...significant issues and relevant changes Support underwriters and actuaries during the... ...world, what do we stand for? Ethics and integrity are the foundation of delivering on our...SeniorFull timeWork at officeFlexible hoursSompo International
Charlotte, NC3 days ago- ...a 12+ month remote position based in Charlotte, North Carolina. The ideal candidate will possess extensive skills with Rhapsody Integration Engine and Symphonia Mapping Language, alongside strong proficiency in HL7 messaging, XML, and advanced SQL. This role involves independent...SeniorRemote work
Torrey Holistics
Charlotte, NC3 days ago $36 - $45 per hour
Senior Informatics Technical Specialist Bridging laboratories' information systems and... ...you will deliver a software product that integrates clinical laboratory workflows and facilitates... ...software, while managing and supporting customer satisfaction to sustain the growth...SeniorRemote jobHourly payWork at officeWork from homeHome officeNight shift$36 - $45 per hour
...Beckman Coulter Diagnostics seeks a Senior Informatics Technical Specialist to bridge laboratory information systems and analytical instrumentation. The role involves integrating automation and informatics, leading implementations, and engaging with customers for solutions...SeniorHourly payRemote workDanaher Corporation
Charlotte, NC4 days ago$53.55 per hour
...Job Title: IT Business Analyst III (CRQ Expert) Location: Charlotte, NC | Kennesaw,... ...workforce solutions firm providing services and support to Fortune 500 and government clients.... ...through innovation, collaboration, and integrity. Job Description We are seeking...SeniorContract workWork at officeBCforward
Charlotte, NC2 days ago- Ernst & Young Oman is seeking a candidate with SAP integration expertise for a position that requires collaborating with clients to analyze needs and deliver solutions. You’ll be responsible for designing user interfaces and ensuring that code meets business objectives....Senior
$100k - $170k
Alvarez & Marsal Deutschland GmbH is seeking a Senior Associate to join their Merger Integration & Carve-Outs team in Charlotte, NC. This role offers a unique... ...critical thinking skills, and an MBA preferred. A&M supports career development and offers competitive benefits...Senior- Ernst & Young Oman is seeking a Global Treasury Advisory Services Senior in Charlotte. This role involves configuring and optimizing FIS Integrity Treasury Management Systems for clients, requiring strong technical skills and the ability to mentor junior staff. Ideal candidates...SeniorFlexible hours
- ...Senior Analyst We are seeking a highly skilled and motivated Senior Analyst to lead the delivery and ongoing support of our Genesys and Intradiem integration in 2026. Responsibilities: Partner with cross-functional teams to maintain clear communication and...Senior
Axelon
Charlotte, NC1 day ago $80.55k - $115k
...Software Development Analyst At Jack Henry, we're more than a technology company, we... ...to QA and implementation. This role will support the processing platforms for EFT transaction... ...mitigating fraud, and enabling seamless integration. Empowering our teams to build...SeniorWork at officeLocal areaRemote workJack Henry and Associates
Charlotte, NC1 day ago- ...industry player is seeking a seasoned Tech Lead or Architect with extensive Mulesoft experience. In this role, you will spearhead integration projects, leveraging your expertise in MuleESB and the Anypoint platform. Your responsibilities will include designing and...Senior
- Moody's Investors Service is seeking a qualified professional for designing and delivering enterprise-grade integration solutions in Charlotte, NC. The ideal candidate will have extensive experience with MuleSoft Anypoint Platform and enterprise integration patterns, demonstrating...Senior
- A global professional services firm is seeking an experienced Alliance Sales Executive to drive SAP Tax Integration sales for multinational clients in the U.S. market. The role involves leading sales efforts, building relationships, and identifying opportunities to optimize...Senior
$110k - $120k
A global consulting firm in Charlotte, NC, seeks a Workday Integration Developer with a Bachelor's degree and experience in Workday HCM. Responsibilities include developing and managing integrations, collaborating with HR and IT teams, and maintaining system integrity....SeniorFull time- Flow Control Group in Charlotte, NC, seeks a MuleSoft Integrations Developer to design and implement integration solutions using MuleSoft Anypoint Platform. This role optimizes business processes through seamless connectivity between enterprise systems and third-party...Senior
$110k - $125k
Tata Consultancy Services is seeking an experienced integration developer to design and implement integration solutions in Charlotte, North Carolina. The ideal candidate will have a Bachelor's degree in Computer Science and at least 10 years of experience with WebMethods...Senior$53.57 - $55.14 per hour
...Range: $53.57 - 55.14/hr. GBAM Req ID: 10770091 Job Description: Technical Skills: Expert in API development and Integration testing using Java| Python| SQLExperience with buildingautomation testing of Restful and GraphQL APIs Experience writing...SeniorVarite
Matthews, NC2 days ago- MedQuest Imaging in Charlotte, North Carolina is seeking a Project Executive for Integrated Solutions - Delivery. The role involves ensuring client satisfaction, managing project teams, and overseeing financial performance across multiple projects. The ideal candidate...Senior
$110k - $120k
...experience in IBM middleware technologies for roles involving integration solutions and message flows design. The ideal candidate... ...skills. Responsibilities include collaborating with business analysts, supporting production deployments, and ensuring compliance with...Senior$80.46k - $142.72k
...leading consultancy firm is seeking a GIS Senior Analyst in Charlotte, North Carolina. This role... ...providing analytical and consulting support for US State Departments of Transportation... ...valid driver's license and ability to integrate datasets using Esri technologies are...Senior- PRA Group (Nasdaq: PRAA) seeks a candidate to manage and support finance applications in a hybrid role based in Charlotte, NC, or Norfolk... ...the Oracle Fusion ERP, troubleshooting complex issues, and integrating various finance applications. A Bachelor's degree in IT,...Senior
- ...leading financial services company is seeking a Business Data Analyst to focus on strategic data initiatives. The role involves collaborating... ...across teams to ensure accurate data transformation, integration, and documentation while employing SQL for data validation. Candidates...Senior
- KPMG Careers is seeking a Senior Associate in M&A IT Due Diligence Strategy to join our Deal Advisory and Strategy practice in... ...IT risks and opportunities, drafting reports, and supporting IT integration during and after the deal process. The ideal candidate will...Senior
- TechDigital Group is looking for a senior Salesforce Developer in Charlotte, NC. The role requires over 7 years of Salesforce development... ...skills in Apex, Lightning Web Components, and Salesforce integrations. You will design and maintain scalable solutions, automate...Senior
$105k - $113k
APM Terminals in Charlotte, NC is seeking an experienced Senior Software Engineer - Java Integration to design and maintain scalable integration solutions. You'll work with APIs and SQL to enable reliable data exchange across systems. The ideal candidate has 6+ years of...Senior
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior Support Analyst (Integration). Be the first to apply!
- technical support associate Charlotte, NC
- decision support analyst Charlotte, NC
- desktop support analyst Charlotte, NC
- senior technical analyst Charlotte, NC
- user support analyst Charlotte, NC
- customer support technician Charlotte, NC
- technical support analyst Charlotte, NC
- support analyst Charlotte, NC
- tech assistant Charlotte, NC
- technical support specialist Charlotte, NC