Human Resources Aide - City of Phoenix

ABOUT THIS POSITION

The City of Phoenix strives to be an employer of choice. Whether you're an experienced professional or just starting your career, working in public service offers many rewards. With more than 14,000 employees working across 41 departments, the City of Phoenix also offers the opportunity for career growth and advancement. Come work for the City of Phoenix and become a part of this dynamic team.

The City of Phoenix is seeking Human Resources Aides to fill vacancies in multiple city departments. Human Resources Aides perform paraprofessional, technical, and specialized administrative work in one or more functional areas of human resources to include conducting background checks; managing human resources records; reading, interpreting, and explaining HR-related policies and procedures; and performing other human resources-related functions.

Responsibilities may include:

• Processing bi-weekly payroll and human resources transactions.
• Preparing paperwork for new hire onboarding, transfers, promotions, demotions, leave of absence, retirements, and other separations.
• Managing employee leave and conducting leave analysis.
• Monitoring and processing Performance/Salary Review due dates to ensure salary increases are processed timely and in accordance with Memoranda of Understanding/Memoranda of Agreement (MOU/MOA) requirements.
• Performing routine audits.

The Human Resources Aide classification exists across multiple departments within the City of Phoenix. This recruitment may be used to fill future vacancies in any department over the life of the eligibility list. The duties and responsibilities may differ in each department. In some departments, this role may also supervise staff that processes payroll and human resources transactions.

Depending on assignment, positions may be eligible for a telework schedule, at the discretion of the Department Director.

SALARY

Pay Range: $22.61 to $36.84 per hour.

Hiring Range: $22.61 to $33.41 per hour.

Pay Range Explanation:

• Pay range is the entire compensation range for the position classification.
• Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.

Internal Only: Please understand that this is pay grade 745. If selected, your salary offer will be based on the applicable promotion or demotion worksheet in accordance with the City Pay Ordinance.

• Promotions occur when the last two digits of the pay grade increase.
• Demotions occur when the last two digits of the pay grade decrease.
• Lateral transfers occur when there is no change to the last two digits of the pay grade.
• When there is a change in the first digit of the pay grade, there may also be a change to your classification or unit.

Your job classification can be found in eCHRIS > Personal Details under your name, located in the top left section of the page.

The pay grade and classification/unit of your current position may be found by looking up your job title on the job description page .

BENEFITS

A comprehensive benefits package is offered which includes:

• Traditional pension with employer and employee contributions, click here for more details: Pension Information
• 401(a) and 457 plans with employer contributions
• Choice of generous medical HMO, PPO, or HSA/HDHP plans
• Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan
• Wellness incentive of up to $720 annually
• Dental, vision, and life insurance options
• Employer paid long-term disability
• Free Bus/light rail pass
• Tuition reimbursement program up to $6,500 per year
• Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days
• Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period
• Federal Student Loan Forgiveness offered through Savi

For more details, visit: Unit 008 Benefits

MINIMUM QUALIFICATIONS

• Two years of college majoring in public or human resources administration, industrial relations, psychology, or a related field.
• One year of experience as a human resources or administrative clerk.
• Other combinations of experience and education that meet the minimum requirements may be substituted.
• All finalists for positions are subject to a criminal background check applicable to the department or position.
• Some positions require the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver's license and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage.
• For information regarding pre-screening and driving positions, click here .
• The City job description can be found here .

PREFERRED QUALIFICATIONS

The minimum qualifications listed above, plus experience:

• Interpreting and explaining rules and regulations pertaining to human resources, payroll, and leave issues.
• Providing high levels of customer service in person, over the phone, and using email.
• Processing and maintaining personnel transactions.
• Processing payroll for a large base (400 plus) in a 24-hour/7-day operation.
• Processing, maintaining, and auditing confidential documents.

RECRUITMENT DATES

Recruitment June 8, 2026. All materials must be received by 11:59 p.m. on this date.

This recruitment and any interview process as a result of this recruitment may be used by multiple hiring managers and multiple departments throughout the City to fill any related current or future vacancies; other recruitments and appropriate eligible lists may also be considered.

HOW TO APPLY

Apply online by completing the required information and attaching, as one document , your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address.

WE ARE HERE TO HELP

• Job interviews may be held by video or audio conference.
• If you are in need of computer resources, click here for free options.
• Arizona at Work has frequent classes to help with resume writing, interviewing skills, and general career guidance. Click here for more information.
• Explore other Employment Opportunities with the City of Phoenix .
• Subscribe to receive e-mail notifications about new employment opportunities.
• If you require assistance at any stage of the application process due to an accessibility issue, please contact the Human Resources Department by phone at View phone number on click.appcast.io or by text at View phone number on click.appcast.io . You may also fill out and submit a Reasonable Accommodation Request Form .

REFERENCE

Human Resources Aide, JC:05020, ID# 61979, 06/02/2026, 3 mos., CM, Benefits:008

Building the Phoenix of tomorrow.

#DoWorkThatMakesPhoenixWork

City of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.