Tax Compliance Agent III

Tax Compliance Agent III

FT / PT Status - Full-Time
Salary - $22.05 - $36.94 Hourly Wage
Remote Work / In-Office - Hybrid Recruiter - Shannon Hughes | View email address on click.appcast.io | View phone number on click.appcast.io
Application Deadline - 6/2/2026

Key Responsibilities
The Return Utah program is similar to an internship designed for adults looking to re-enter the workforce after
an extended absence. These opportunities are structured as return-to-work positions that provide the experience,
training, skills, and mentoring an individual need to return to the workforce.

Return Utah is a 16-week program for people who have taken a career break for at least one years or more for
reasons such as starting or raising a family, caring for a family member, chronic illness, enhanced education,
other personal/career related needs, etc. Those serving, separated, or retired from military service and their
spouses and/or partners are not required to meet the two-year requirement. A career break of any length makes
them eligible to participate in the program.

This is a temporary (benefitted), full-time position for potential Return Utah candidates.

To be eligible for this return-to-work opportunity, candidates must:
- Be on a career break of one or more years at time of application unless currently serving, recently separated,
retired from military service, or supporting a military spouse/partner.
- Have prior professional experience in functional area of interest.

This recruitment may be filled from either application option, Return Utah or the standard application option.

If you would like an opportunity to increase your knowledge of Utah tax law, serve the public and work in a
fast paced setting with a team of talented and dedicated individuals, this job is for you. The Utah State Tax
Commission's Customer Services Division is looking for a skilled and motivated individual to fill its Tax
Compliance Agent position. This person will play an integral role in Division's mission to answer taxpayer
inquires. You must be current on your state and federal tax filings and pass a FBI level background check.

This job may be filled at any of the advertised levels.

Key responsibilities and day to day responsibilities of this position:

The Tax Compliance Agent will need to have:

• Experience negotiating with customers
• Prior experience in collections, including taking legal action
• Basic understanding of Utah tax laws
• Skills in dealing with customers in an adverse environment
• Prior experience working with customers over the phone
• Ability to work under pressure and meet deadlines
• Be able to do your part in a team environment
• Research information to find answer to questions
• Data entry skills

Job Series

This position may be filled at any level within the job series.
- Tax Compliance Agent II $22.05-$33.13; or,
- Tax Compliance Agent III $24.60-$36.94.

Salary
Non-state employees are hired for this position only at entry level (Tax Compliance Agent II), $23.15 an
hour. We are unable to negotiate hourly wage amounts. DHRM rules apply for promotions/transfers for
current state employees.

Qualifications
Minimum or "day-one" qualifications:

• Has exceptional customer service skills
• Is very detail oriented
• Has experience with GenTax/Collections

Preferred or trainable/on-the-job qualifications:

• Preferences may be given for experience with tax laws, rules, regulations, policies and procedures.

About the Role

Location -
210 North 1950 West
Salt Lake City, Utah, 84134
United States
Background Check Required - You must successfully pass a criminal history check.
Drug Test Required - No
Schedule Code - B - Competitive Career Service

Why You Should Join Our Team In Utah, we believe hard work is important, but balance is essential. Finding work/life balance is a vital element to our culture. To find out more about WHY Utah, click here. Other benefits may include:

• Job Stability: Enjoy the security and reliability of employment within a well-established organization.
• Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
• Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
• Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.

The Agency For more information tax.utah.gov

EEO Statement The State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. For accommodations, please contact View phone number on click.appcast.io.