Quality Control Manager

Innovative Consulting & Management Services (ICMS) is a Professional & Technical Management Consulting firm with over 20 years of consulting experience. We offer technical professional services to Federal and State Governments, and Commercial clients.

ICMS is a Small Business and Certified HUBZone employer. We deliver value to our clients by combining deep industry knowledge with strong functional capabilities. Our focus is to manage cost-effective programs while at the same time mitigating risk and improving results. Our success is about teamwork, a coordinated effort from all disciplines, from clients to consultants and most important, it’s about delivering on our commitments.

ICMS is looking for an experienced Quality Control Manager who is responsible for the contractor's quality control program.

Duties and Responsibilities:

• Develop, implement, and maintain an effective Quality Control Program documented in a Quality Control Plan (QCP) to ensure services are performed in accordance with PWS.
• Develop and implement procedures to identify and prevent recurrence of defective services
• Conduct scheduled and unscheduled inspections of services listed in the PWS
• Submit the QCP to the KO for acceptance within 30 calendar days after award and submit proposed changes five working days prior to implementation
• Identify performance deficiencies and implement timely corrective actions.
• Track deficiencies through completion and verify corrective actions have been successfully implemented.
• Prepare quality control reports, inspection logs, corrective action reports, and trend analyses.
• Monitor compliance with all Performance Work Statement (PWS) requirements and performance metrics.
• Recommend process improvements to increase efficiency and service quality.
• Assist in developing employee training programs related to quality standards and contract compliance.
• Participate in transition planning, startup activities, and quality audits.
• Maintain records required by the contract for Government review.
• Perform other quality-related duties as assigned.

Required Qualifications:

• High school diploma or equivalent required. Associate's or bachelor’s degree in business, Facilities Management, Quality Management, Environmental Services, or a related field is preferred.
• Minimum of 5 years of progressively responsible experience in building operations or facility services.
• Minimum of 3 years of quality control, quality assurance, or inspection experience on commercial or Government facilities contracts.
• Experience administering a Quality Control Plan (QCP) or similar quality management program.
• Experience managing or inspecting multiple facility service disciplines, such as: HVAC/mechanical, Electrical, Plumbing, Building maintenance, Preventive maintenance, Work order management, and Environmental and safety compliance
• Excellent written and verbal communication abilities in English.

Licenses and Certifications:

• A valid state’s driver's license (with no major infractions) is required
• OSHA 30-Hour training
• EPA Section 608 Universal Certification preferred but not required preferred

Security Clearance:

Minimum investigation at a Public Trust level required.

• Medical, Dental & Vision Insurance 100% covered for employee
• Life and Accidental AD&D Insurance
• 11 Paid Government Holidays
• Generous sick and vacation leave

Job Type:

Full-Time Onsite Position (Telecommute not considered for this position)

Work schedules are subject to change based on client and company needs. As a management position, this person will be on call regularly and be available for and respond to emergencies off shift.

*This is a contingent hire position based upon the award of contract.

ICMS is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, color, religion, age, sex, national origin, disability or veteran status, genetics, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.